Retail Shift Lead: Drive Store Ops & Team

Goodwill Industries Of Gr. Cleveland & East Central Ohio; Mentor (OH); In loco; USD 19.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonus incentive plan

Daily Pay

Generous paid time off

Retirement planning with company match

Employee Assistance Program

Employee discount

Descrizione del lavoro

Goodwill Industries of Greater Cleveland & East Central Ohio seeks a Team Lead/Shift Manager in Mentor, OH. You will support the store manager, oversee donation processing, pricing, and run the store during shifts.

You’ll supervise daily operations, manage cash, assist customers, train staff, and ensure safety and cleanliness. The role offers a community-centered mission with Daily Pay and an incentive plan.

Competenze

• Six+ months retail sales experience or management potential.
• Strong judgment, problem-solving, and communication skills.
• Strong organization and time management.
• Knowledge of merchandise such as name brand, antiques, vintage, and collectibles.
• Experience with computers preferred.
• First aid and CPR certification required (can get certified after hire).
• High school diploma or GED preferred.
• Valid driver's license and auto insurance.

Mansioni

• Oversee daily store operations, including donation processing and pricing, and keep the sales floor attractive through effective merchandising.
• Run all store operations in the absence of the store manager or assistant manager during your scheduled shift.
• Process transactions accurately, manage cash operations including daily counts and over/short reconciliation, and handle customer disputes and exchanges.
• Help manage the backroom warehouse, including loading and unloading donations with material handling equipment.
• Coach and train team members, handle day-to-day employee relations, and partner with HR when needed.
• Lead your team in meeting hourly and daily production goals.
• Model and enforce safe working conditions and keep the building and property clean and organized.
• Support the "You Changed a Life" campaign.
• Plan the day, handle end-of-day tasks, and keep the facility secure.

Conoscenze

Retail sales

Leadership potential

Communication skills

Organization skills

Merchandise knowledge

Computers

First aid/CPR

Driver's license

Formazione

High school diploma or GED

Strumenti

POS systems

Descrizione del lavoro

Goodwill Industries of Greater Cleveland & East Central Ohio seeks a Team Lead/Shift Manager in Mentor, OH. You will support the store manager, oversee donation processing, pricing, and run the store during shifts.

You’ll supervise daily operations, manage cash, assist customers, train staff, and ensure safety and cleanliness. The role offers a community-centered mission with Daily Pay and an incentive plan.