Retail Shift Lead: Customer Service & Store Ops

CVS Health; Downey (CA); On-site; USD 26,000 - 29,000; Part time

Job summary

CVS Health in Downey, CA is seeking a part-time Shift Supervisor to support the Store Management team, lead staff when managers aren’t onsite, and ensure opening/closing tasks are completed accurately.

You’ll supervise crews, deliver excellent customer service, merchandise and present products, and resolve customer questions per policy while safeguarding confidentiality. The role offers 24 hours per week, a pay range around $19.92 per hour, and eligibility for benefits.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

Responsibilities

• Manage and supervise store staff when no manager is present; ensure opening/closing procedures.
• Deliver excellent customer service and handle customer questions, problems and complaints.
• Merchandise, stock shelves, and execute displays and seasonal merchandise; maintain sign and inventory accuracy.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health in Downey, CA is seeking a part-time Shift Supervisor to support the Store Management team, lead staff when managers aren’t onsite, and ensure opening/closing tasks are completed accurately.

You’ll supervise crews, deliver excellent customer service, merchandise and present products, and resolve customer questions per policy while safeguarding confidentiality. The role offers 24 hours per week, a pay range around $19.92 per hour, and eligibility for benefits.