Retail Shift Lead — Customer Experience & Visual Standards

everythingbutwater; Estero (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(K) participation

Merchandise discounts

Additional benefits for eligibleAssoci

Job summary

Everything But Water is seeking a Store Supervisor at Coconut Point Town Center in Estero, FL. You will work with the Store Manager and Assistant Manager to cover shifts, supervise Sales Associates, and uphold brand standards while delivering exceptional customer service.

Ideal candidates have 2–4 years in retail sales and at least 1 year of supervisory experience, with flexibility for nights, weekends and holidays. Strong communication and interpersonal skills are essential.

Qualifications

• 2-4 years of experience in retail sales.
• 1 year of supervisory experience.
• Availability must include nights, weekends, and holidays.
• Effective customer engagement skills.
• High level interpersonal and communication skills.
• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 15 pounds.
• Must be 18 years of age or older.
• Must be fluent in English (speak, read, write).

Responsibilities

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates.
• Consistently deliver exceptional customer service by demonstrating the Company's selling model in a confident and knowledgeable manner.
• Maintain brand standards around cleanliness, organization, and visual presentation standards.
• Demonstrate an understanding of sales goals and align behaviors accordingly.

Skills

Customer engagement

Interpersonal skills

Communication skills

Job description

Everything But Water is seeking a Store Supervisor at Coconut Point Town Center in Estero, FL. You will work with the Store Manager and Assistant Manager to cover shifts, supervise Sales Associates, and uphold brand standards while delivering exceptional customer service.

Ideal candidates have 2–4 years in retail sales and at least 1 year of supervisory experience, with flexibility for nights, weekends and holidays. Strong communication and interpersonal skills are essential.