Retail Shift Lead

Legacy Toys; Minnetonka (MN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

30% employee discount

Free game of your choice each quarter

Flexible and predictable scheduling

Twice-yearly team events

Job summary

Legacy Toys, located in Minnetonka, Minnesota, is seeking a Shift Lead to manage store operations and support the team. This role requires prior retail experience, the ability to oversee openings and closings, and handle cash responsibilities. The ideal candidate is calm, reliable, and able to solve problems effectively.

The position offers benefits including a 30% employee discount and flexible scheduling. Join us in creating a fun and welcoming atmosphere for customers!

Qualifications

• Prior retail experience required; supervisory experience is a plus.
• Calm, reliable, and positive demeanor.
• Comfortable with cash responsibilities and store operations.

Responsibilities

• Open and/or close the store following procedures.
• Lead the team during shifts ensuring focus and support.
• Handle cash, registers, and end-of-day reconciliation.
• Maintain a stocked, clean, and shoppable store.

Skills

Retail experience

Supervisory experience

Problem-solving

Positive attitude

Cash handling

Job description

Legacy Toys is a utopia of toys, games, candy and more — a specialty toy store built to create unique, fun, repeatable experiences for families and kids of all ages. Founded in Minnesota in 2012, we believe a toy store should be somewhere you go to feel something, not just somewhere you buy something. Our team members are part of the experience: we greet warmly, demo and play, share what we love, and send every guest out the door smiling. If you love people, love play, and want to make someone's day — you'll fit right in.

About the role

As a Shift Lead, you keep the energy up, the floor running smoothly, and the team on track — especially when the manager steps away. This is the bridge between associate and management.

What you'll do

• Open and/or close the store, following all procedures accurately
• Lead the floor during your shift — keep the team focused and supported
• Be the point person for guest concerns and questions
• Handle cash, registers, and end-of-day reconciliation
• Keep the store stocked, clean, and shoppable throughout your shift
• Assist with receiving, transfers, and special orders
• Support training of new Associates; share updates and wins with the ASM/Store Manager

What we're looking for

• Prior retail experience required; supervisory experience a plus
• Calm, reliable, and positive — someone a team looks to
• Comfortable with opening/closing and cash responsibilities
• Flexible availability including evenings and weekends
• A problem-solver who handles the unexpected without rattling

Physical requirements & work environment

Stand and walk for extended periods during a shift. Frequently reach, bend, stoop, and use a step stool to stock and retrieve product. Occasionally lift and carry up to 25 pounds (e.g., boxes of stock). Operate a point-of-sale system and handle products with manual dexterity. Work in a busy, high-energy retail environment, including evenings, weekends, and holidays.

Benefits & perks

• Game On Us (a free game of your choice each quarter for eligible team members)
• A 30% employee discount (some brand exclusions)
• Earned Sick & Safe Time as required by law
• Flexible and predictable scheduling
• In-store game lending
• Twice-yearly team swag and events
• A clear path to grow

Equal opportunity employer

Legacy Toys is an equal opportunity employer. We celebrate diversity and are committed to an inclusive, welcoming workplace for every team member. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

We provide reasonable accommodations to applicants and employees with disabilities — if you need an accommodation during the application process, please let us know.