Retail Sales Associate

Legacy Toys; Hermantown (MN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Game On Us (quarterly free game)

Employee discount (30% seleted items)

Earned Sick & Safe Time

Flexible scheduling

In-store game lending

Team swag and events

Clear growth path

Job summary

Legacy Toys in Minnesota is seeking a Retail Sales Associate to welcome guests and create a memorable shopping experience. You will assist guests with product selection, explain features and pricing, and demonstrate products to showcase our fun, hands-on approach.

The role emphasizes friendly customer service, clear communication, and the ability to thrive in a busy, lively retail environment, including evenings, weekends, and holidays.

Qualifications

• Experience in retail or customer service preferred, but training is provided.
• Friendly, clear communicator who connects with guests of all ages.
• Comfortable in a busy, fast-paced environment.
• Basic math for transactions and handling purchases.

Responsibilities

• Greet and welcome guests as they walk in.
• Help guests find products; answer questions on features, pricing, and special orders.
• Share product knowledge and enthusiasm; include hands-on demos.
• Explain discounts, promotions, and rewards program.

Skills

Customer service

Communication

Positive attitude

Basic math

Job description

Legacy Toys is a utopia of toys, games, candy and more — a specialty toy store built to create unique, fun, repeatable experiences for families and kids of all ages. Founded in Minnesota in 2012, we believe a toy store should be somewhere you go to feel something, not just somewhere you buy something. Our team members are part of the experience: we greet warmly, demo and play, share what we love, and send every guest out the door smiling. If you love people, love play, and want to make someone's day — you'll fit right in.

About the role:

As a Retail Sales Associate, you're the face of the Legacy experience — welcoming guests of all ages and making every visit worth coming back for.

What you'll do:

• Greet and welcome guests as they walk in
• Help guests find products; answer questions on features, pricing, and special orders
• Share product knowledge and enthusiasm — including hands‑on demos
• Tell guests about discounts, promotions, and the rewards program
• Handle checkouts accurately
• Keep shelves stocked and the store looking its best
• Handle guest concerns positively; share feedback with your manager
• Stay current on new products and trends; attend team meetings

What we're looking for:

• Retail/customer-service experience a plus, but not required — we'll train the right person
• Friendly, clear communicator who connects with kids and adults alike
• Comfortable in a busy, fast-paced environment
• Flexible availability, including weekends and holidays
• Basic math for transactions, and a genuinely positive attitude

Physical requirements & work environment:

• Stand and walk for extended periods during a shift
• Frequently reach, bend, stoop, and use a step stool to stock and retrieve product
• Occasionally lift and carry up to 25 pounds (e.g., boxes of stock)
• Operate a point-of-sale system and handle products with manual dexterity
• Work in a busy, high-energy retail environment, including evenings, weekends, and holidays
• Reasonable accommodations are available to enable individuals with disabilities to perform these essential functions

Benefits & perks:

• Game On Us (a free game of your choice each quarter for eligible team members)
• a 30% employee discount (some brand exclusions)
• Earned Sick & Safe Time as required by law
• flexible and predictable scheduling
• in-store game lending
• twice-yearly team swag and events
• and a clear path to grow

Legacy Toys is an equal opportunity employer.We celebrate diversity and are committed to an inclusive, welcoming workplace for every team member.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

We provide reasonable accommodations to applicants and employees with disabilities — if you need an accommodation during the application process, please let us know.