Retail Shift Lead

Legacy Toys; Fargo (ND); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Legacy Bucks — quarterly store credit earned based on hours

Employee discount

Flexible scheduling

First look at new products

Staff Picks feature

Job summary

Legacy Toys in Fargo, North Dakota is seeking a passionate Shift Lead to enhance customer experiences while managing daily store operations. In this leadership role, you will motivate your team, handle customer inquiries, and ensure the store is well-stocked and organized.

Ideal candidates have previous retail experience, strong communication skills, and the ability to work flexible hours. Enjoy perks such as Legacy Bucks, employee discounts, and opportunities for career advancement within a fun environment.

Qualifications

• Prior retail experience required, supervisory experience is a plus.
• Strong communicator with customers and colleagues.
• Flexible availability including evenings and weekends.

Responsibilities

• Open and/or close the store, following all procedures accurately.
• Lead the floor during your shift — keeping the team focused.
• Handle cash, registers, and end-of-day reconciliation.

Skills

Retail experience

Team leadership

Communication skills

Cash handling

Problem-solving

Job description

Shift Lead — Legacy Toys

At Legacy Toys, we believe shopping for toys should be as fun as playing with them. As a Shift Lead, you keep the energy up, the floor running smoothly, and the team on track, especially when the manager steps away. You are a natural leader who still loves being on the floor with customers and ready to take the next step in your retail career. This role bridges associate and management, making it a great opportunity for someone who wants more responsibility without jumping straight into full management.

What you'll do:

• Open and/or close the store, following all procedures accurately
• Lead the floor during your shift — keeping the team focused, supported, and on task
• Step in as the point person for customer concerns and questions
• Handle cash, registers, and end-of-day reconciliation
• Keep the store stocked, clean, and shoppable throughout your shift
• Assist with receiving orders, transfers, and special orders as needed
• Communicate team updates, issues, and wins to the ASM or Store Manager
• Support training of new Sales Associates
• Attend team meetings and contribute ideas
• Make someone's day a little brighter

What we're looking for:

• Prior retail experience required; supervisory experience is a plus
• Someone a team naturally looks to for direction — calm, reliable, and positive
• Strong communicator with customers and colleagues alike
• Comfortable handling opening/closing procedures and cash responsibilities
• Flexible availability including evenings and weekends
• A problem-solver who handles the unexpected without rattling

What you'll get:

• Legacy Bucks — quarterly store credit earned based on your hours
• Employee discount
• Flexible scheduling
• First look at new products and arrivals
• Staff Picks — your recommendations featured on the floor
• A clear path to grow into Assistant Store Manager