Retail Service Associate: Omni-Channel & Framing Expert

Michaels; Middletown (CT); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

401(k) with employer match

Employee discounts

Health, dental, and vision coverage

Tuition assistance

Job summary

Michaels is hiring for a store role in Middletown, DE that focuses on helping customers, stocking merchandise, and delivering a positive shopping experience. You will assist shoppers, ring up purchases, and participate in omni-channel processes like Buy Online Pickup in Store and Ship From Store.

The role requires strong customer-service skills, reliability, and the ability to move around the store during shifts that include nights and weekends. Benefits and team member perks are available.

Qualifications

• Retail or customer service experience preferred.
• Ability to assist customers, locate products, and provide solutions.
• Strong communication and positive attitude.

Responsibilities

• Assist customers in-store with product selection and questions.
• Provide fast, friendly checkout and handle cash accurately.
• Promote Rewards program and Private Label Credit Cards, enroll customers.
• Assist with omni-channel processes including BOPIS and SFS.
• Support truck unloading, stocking, and merchandising to ensure in-stock shelves.
• Maintain store recovery, safety, and SOP compliance.

Skills

Customer service

Cash handling

Retail experience

Product knowledge

Tools

POS system

Job description

Michaels is hiring for a store role in Middletown, DE that focuses on helping customers, stocking merchandise, and delivering a positive shopping experience. You will assist shoppers, ring up purchases, and participate in omni-channel processes like Buy Online Pickup in Store and Ship From Store.

The role requires strong customer-service skills, reliability, and the ability to move around the store during shifts that include nights and weekends. Benefits and team member perks are available.