Retail Security Supervisor

Paycom; San Jose, Northern (CA, KY); Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Growth opportunities

Job summary

Paycom is seeking a Retail Security Supervisor in San Jose, CA to lead security operations, manage a team of specialists, and ensure compliance with post orders and client policies. The role requires a degree or equivalent experience and at least five years in security management or related fields.

You will coordinate responses to incidents, maintain records, and develop training while supporting a responsive security program for clients.

Qualifications

• Bachelor’s Degree or equivalent experience, related to security.
• Minimum of five years in safety and security management or supervision or related fields.
• State guard certification and client certifications as required; fees are employee responsibility unless noted.
• Strong time management, communication, technical writing, presentation development, facilitation and organizational skills.
• Flexible to work any shift Mon-Sun.

Responsibilities

• Liaison with client's corporate management to ensure proper use of security programs.
• Oversee a team of Retail Security Specialists, ensuring post orders are followed and training provided.
• Manage and coordinate all security operations and programs in the assigned area.
• Respond promptly to emergent events, issues, deficiencies and client requests.
• Initiate investigations and write incident reports as directed.
• Maintain accurate records, including timekeeping and daily activity reports.
• Perform other related duties as required

Skills

Time management

Communication

Technical writing

Presentation skills

Facilitation

Organizational skills

Education

Bachelor’s Degree in Criminal Justice, Political Science, Emergency Management or related discipline, or equivalent experience

Job description

# Retail Security SupervisorSan Jose, CA 95123## OverviewSalary Range$70,304.00 - $75,000.00 Salary/yearPosition TypeFull Time## Description***About the role:***The Retail Security Supervisor manages operations and functions in assigned areas, including post reviews, emergency response, client liaison, post order compliance reviews, badging, access control, and special projects as assigned. The Retail Security Supervisor performs all duties in accordance with client policies and procedures and all state and federal regulations. This position reports directly to the Retail Operations Manager.***In this role, your responsibilities will be:***• Liaison with client's corporate management in order to ensure proper utilization and execution of security programs and projects • Oversee a team of Retail Security Specialists, assuring compliance with post orders, providing training and coaching as needed • Manage and coordinate all security operations and programs in assigned area • Respond in a timely manner to emergent events, issues, deficiencies and client requests • Initiate investigations and write incident reports as directed • Maintain up-to-date and accurate records, including timekeeping and daily activity reports • Perform other related duties as required## Qualifications***As a candidate you must have:***• Bachelor’s Degree in Criminal Justice, Political Science, Emergency Management, or other related discipline or equivalent experience • Minimum of five years in safety and security management or supervision, law enforcement or military, or security control room supervision experience • Complete and maintain state guard certification as prescribed by presiding state law, as well as all client requested certification; all documentation and fees are the responsibility of the employee unless otherwise noted • Effective time management, communication, technical writing, presentation development, facilitation, and organizational skills • Must be a dependable team player with business maturity and enthusiasm with the ability to deliver high level of customer service • Have flexibility to work any shifts on any day of the week (Mon-Sun) ]***We offer:***• $70304.00 - $75,000.00 / Salary per year • Health, Dental, Vision, and 401k for eligible employees • Paid Time Off including Sick/Safe Time • A dynamic and challenging work environment with opportunity for growth**Security Industry Specialists, Inc. is an Equal Opportunity Employer**