Unarmed Shift Supervisor – San Jose
Full-Time | $28.00/hour
About Prosegu
At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. As one of only three global security providers, our 175,000+ team members in 34 countries combine global best practices with local market expertise to protect what our clients value most through hybrid security solutions.
Job Overview
Prosegur Security is seeking an experienced, professional Unarmed Shift Supervisor for a premier corporate campus in San Jose, CA. This leadership role oversees shift operations, manages on-duty security staff, drives high customer service standards, and ensures seamless security execution across the facility.
Shift Schedule
Thursday – Monday (10pm – 6am)
Key Leadership & Supervisory Responsibilities
- Supervise, coordinate, and direct the delivery of quality security services on the assigned shift.
- Act as a direct liaison between the Account Manager and security officers, maintaining clear operational expectations.
- Provide ongoing coaching, mentorship, performance feedback, recognition, and corrective discipline to shift staff.
- Conduct regular uniform inspections and post checks to ensure full compliance with company and client standards.
- Ensure all assigned shift personnel complete required monthly training modules on time.
- Patrol client facilities, prevent safety hazards or policy infractions, respond to emergencies, and investigate site disturbances.
- Operate company vehicles as required for site checks and operational duties.
- Write detailed incident reports, review shift logs, and maintain neat, accurate documentation.
Exclusive Site Perks
- Client-Funded Paid Vacation: Enjoy paid time off funded directly by the client account!
- Free Onsite Gym Membership: Full access to a spacious fitness center with cardio gear, free weights, yoga studio, and CrossFit rigs.
- Subsidized Cafeteria with Live Grill: Access a diverse onsite cafeteria featuring daily hot meals, a salad bar, and a live grill station at low cost.
- Account-Exclusive Health Benefits: Additional optional medical and wellness coverage available specifically for this account.
- Weekly Pay & Career Growth: Reliable weekly payouts with a site focus on internal promotions.
- Corporate Discounts: Savings on travel, theme parks, and shopping via Working Advantage.
Qualifications & Requirements
- Valid California Security Guard License (Required) and High school diploma or GED equivalent
- Minimum 2 years of supervisory or workplace leadership experience
- Valid Driver's License and ability to operate a work vehicle for site duties.
- Strong written and verbal communication skills in English; intermediate computer skills (MS Office, smartphones, wireless tech).
- Ability to make independent decisions, work without direct supervision, and handle crises calmly and efficiently.
- Able to walk/stand for long periods and work in varying weather conditions.
- GSOC/SOC experience, knowledge of alarm/CCTV/access control systems, and familiarity with WinTeam, eHub, or Envoy platforms.
- CPR Certification is a strong plus