Retail Security Officer: Patrol & Customer Service

Allied Universal; Reading (Berks County); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks Program

Job summary

Allied Universal is seeking a Security Officer Full Time Patrol in Reading, PA to monitor and safeguard clients across Retail/Malls and other sites. You will provide excellent customer service, patrol assigned areas, and communicate professionally with shoppers, employees, and visitors while upholding security procedures.

The role requires at least 6 months of security experience, a high school diploma or equivalent, and completion of required background checks and screenings.

Qualifications

• 6 months of security-related experience.
• High school diploma or equivalent required.
• Background investigation, drug screen, and licensing as applicable by law.

Responsibilities

• Provide customer service to customers, visitors, and staff at a retail beverage sales location while carrying out site-specific security-related procedures and policies.
• Conduct regular and random unarmed patrols throughout the sales floor, stock areas, exterior entrances, parking areas, and perimeter to help identify unusual activity or conditions.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner, following established emergency response procedures when appropriate.
• Monitor access points and observe customer activity to help deter theft, disturbances, and unauthorized entry.
• Document incidents, observations, and policy violations accurately and promptly, and communicate relevant information to site leadership and Allied Universal supervision.

Skills

Security experience

Education

High school diploma

Job description

Allied Universal is seeking a Security Officer Full Time Patrol in Reading, PA to monitor and safeguard clients across Retail/Malls and other sites. You will provide excellent customer service, patrol assigned areas, and communicate professionally with shoppers, employees, and visitors while upholding security procedures.

The role requires at least 6 months of security experience, a high school diploma or equivalent, and completion of required background checks and screenings.