Retail Security Officer FT

Andy Frain Services; Orland Park (IL); Presencial; USD 22.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision insurance

401(k)

Paid time off

Employee discounts

Employee Assistance Program (EAP)

Descripción de la vacante

Andy Frain Services, Inc. seeks a Retail Security Guard for Orland Square in Orland Park, IL. This full-time role requires reliability, attention to detail, and a customer-first mindset to sustain a safe, welcoming environment for customers and staff.

Responsibilities: patrol, monitor CCTV, control access, and document incidents. Schedule: Monday–Friday, 7:30 AM–3:30 PM. Benefits include medical/dental/vision, 401(k), paid time off, employee discounts, and EAP.

Formación

• High School Diploma or GED required.
• 3–6 months security or life-safety experience.
• State Guard license required.
• Valid Driver's License.
• Ability to lift 50 lbs. and perform physical tasks.

Responsabilidades

• Patrol assigned areas to monitor activity.
• Control access points and manage traffic.
• Identify and report suspicious activity or safety concerns.
• Respond to alarms, emergencies, and on-site incidents.
• Monitor CCTV cameras and security systems.
• Complete daily activity logs and incident reports.
• Maintain awareness of surroundings at all times.
• Greet and assist customers, employees, and visitors.

Conocimientos

Customer service

Communication

Punctual

Professional appearance

Report writing

Observant

Follow directions

Educación

High School diploma or GED

Herramientas

CCTV

Alarms

Access control

Descripción del empleo

- Comprehensive medical, dental, vision, and STD insurance
- 401(k) plan for future savings
- Generous paid time off to recharge
- Competitive salary with an employee discount program at retailers, restaurants, and entertainment venues
- Access to an Employee Assistance Program (EAP) for free, confidential counseling and resources
- Support for stress management, financial guidance, legal assistance, and family challenges
- Commitment to mental and emotional well-being, fostering a thriving work-life balance

Job Description

Retail Security Guard (Full-Time)

LOCATION:

Orland Square – Orland Park, IL

PAY:

$19.25/hour

POSITION TYPE:
Full-Time

SCHEDULE:

Monday - Friday 7:30AM - 3:30PM

OVERVIEW:

We are hiring aRetail Security Guardto help maintain a safe and welcoming environment for customers, employees, and vendors. This role requires strong attention to detail, professionalism, and a customer-first mindset.

BENEFITS:

• Medical, dental, vision, and short-term disability insurance
• 401(k) with company support
• Paid time off
• Employee discounts (retail, dining, entertainment)
• Employee Assistance Program (EAP): counseling, financial, legal, and wellness support
• Focus on work-life balance and employee well-being

KEY RESPONSIBILITIES:

Security & Patrol

• Patrol assigned areas or maintain a fixed post to monitor activity
• Control access points and manage pedestrian/vehicle traffic
• Identify and report suspicious activity, incidents, or safety concerns
• Respond to alarms, emergencies, and on-site incidents

Monitoring & Reporting

• Monitor CCTV cameras and security systems
• Complete daily activity logs, incident reports, and required documentation
• Maintain awareness of surroundings at all times

Safety & Compliance

• Follow all post orders, company policies, and safety procedures
• Maintain knowledge of emergency response protocols
• Inspect property for safety risks (fire hazards, equipment issues, etc.)
• Support loss prevention and recommend safety improvements

Customer Service

• Greet and assist customers, employees, and visitors in a professional manner
• Provide directions and support as needed
• Maintain a visible, approachable presence on-site

QUALIFICATIONS:

Required

• Strong customer service and communication skills
• Ability to stay alert and respond calmly in emergency situations
• Reliable, punctual, and able to follow directions
• Ability to write clear and accurate reports
• Must present a professional appearance and demeanor
• State Guard license is required

Preferred

• Prior security or customer-facing experience
• Familiarity with CCTV, alarms, or access control systems

Skills & Attributes

• High level of attentiveness and situational awareness
• Dependable and team-oriented
• Able to multitask and work in a fast-paced environment
• Strong work ethic with a sense of urgency
• Arrive on time in full uniform and ready to work
• Stay engaged and proactive throughout your shift
• Follow all safety, training, and compliance requirements

ADDITIONAL INFORMATION:

Duties may vary based on site needs. This role requires reliability, professionalism, and a commitment to maintaining a safe environment.

Requirements

MINIMUM REQUIREMENTS

• High School Diploma or GED
• 3–6 months security or life‑safety experience
• State Guard license
• Valid Driver's License
• Ability to lift 50 lbs. and perform physical tasks

EEO is the Law