Flex Retail Security Officer

Andy Frain Services; Davenport (IA); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Weekly pay

Flexible scheduling

Employee discounts

Employee Assistance Program

Well-being-focused work environment

Job summary

Andy Frain Services, Inc. is seeking a Retail Security Guard in Davenport, IA to maintain a safe and welcoming environment for customers and staff. You will patrol the mall, monitor CCTV, and provide clear reports while staying alert and professional.

The role emphasizes strong communication, timely responses to incidents, and a customer-first mindset, with flexible weekend hours and weekly pay.

Qualifications

• High School Diploma or GED required.
• Background check and drug screen required.
• 3–6 months of experience in loss prevention, life safety, CCTV or access control systems.
• State Guard license is required.

Responsibilities

• Patrol assigned areas and monitor activity.
• Monitor CCTV and complete daily logs and incident reports.
• Enforce safety procedures and respond to emergencies.
• Greet customers and assist visitors on-site.

Skills

Customer service

Communication

Attention to detail

Education

High School Diploma

Tools

CCTV systems

Alarms & access control

Job description

- Weekly Pay: Consistent income for financial stability
- Flexible Scheduling: Tailored to fit your lifestyle and commitments
- Exclusive Employee Discounts: Savings on various products and services
- Employee Assistance Program: Confidential support for personal and professional challenges
- Value for Your Time and Well-Being: Join a supportive work environment

Job Description

LOCATION:

NorthPark Mall – Davenport, IA

PAY:

$16.48/hour

POSITION TYPE:
Holiday Flex Officer

SCHEDULE:

Friday 12 pm to 8 pm, Saturday 10 am to 6 pm, Sunday 12 pm to 6 pm. 22 hours per week between 11/26/2026 to 01/01/2027.

OVERVIEW:

We are hiring Retail Security Guardsto help maintain a safe and welcoming environment for customers, employees, and vendors. This role requires strong attention to detail, professionalism, and a customer-first mindset.

BENEFITS:

• Weekly pay
• Employee Assistance Program (confidential support resources)
• Supportive work environment focused on well-being

KEY RESPONSIBILITIES:

Security & Patrol

• Patrol assigned areas or maintain a fixed post to monitor activity
• Control access points and manage pedestrian/vehicle traffic
• Identify and report suspicious activity, incidents, or safety concerns
• Respond to alarms, emergencies, and on-site incidents

Monitoring & Reporting

• Monitor CCTV cameras and security systems
• Complete daily activity logs, incident reports, and required documentation
• Maintain awareness of surroundings at all times

Safety & Compliance

• Follow all post orders, company policies, and safety procedures
• Maintain knowledge of emergency response protocols
• Inspect property for safety risks (fire hazards, equipment issues, etc.)
• Support loss prevention and recommend safety improvements

Customer Service

• Greet and assist customers, employees, and visitors in a professional manner
• Provide directions and support as needed
• Maintain a visible, approachable presence on-site

QUALIFICATIONS:

Required

• Strong customer service and communication skills
• Ability to stay alert and respond calmly in emergency situations
• Reliable, punctual, and able to follow directions
• Ability to write clear and accurate reports
• Must present a professional appearance and demeanor
• State Guard license is required.

Preferred

• Prior security or customer-facing experience
• Familiarity with CCTV, alarms, or access control systems

Skills & Attributes

• High level of attentiveness and situational awareness
• Dependable and team-oriented
• Able to multitask and work in a fast-paced environment
• Strong work ethic with a sense of urgency
• Arrive on time in full uniform and ready to work
• Stay engaged and proactive throughout your shift
• Follow all safety, training, and compliance requirements

ADDITIONAL INFORMATION:

Duties may vary based on site needs. This role requires reliability, professionalism, and a commitment to maintaining a safe environment.

Requirements

• High School Diploma and/or equivalent (GED).
• Must be willing to submit to a background and drug screen; any offer of employment is contingent upon the successful completion of a background investigation.
• Minimum 3 -- 6 months prior experience in loss prevention, life safety, CCTV systems or access computer systems.
• State Guard license is required.
• Basic computer and report writing skills.