Retail Security Officer — Customer-Focused Patrol

Allied Universal; Austin (TX); On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

Retirement savings plan

Medical, dental, vision insurance

AD&D and disability insurance

Employee discounts

Job summary

Allied Universal is seeking an enthusiastic Security Officer for a full-time unarmed patrol at a retail location in Austin, TX. You will provide outstanding customer service, deter theft, and maintain a visible, professional presence to keep shoppers and staff safe.

Requirements include being 18+ (21+ for armed roles where applicable) and a high school diploma; background check and drug screening are required where permitted by law. Driving positions require a valid license.

Qualifications

• Be at least 18 years old for unarmed roles; 21+ years for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

Responsibilities

• Provide customer service to clients, customers, and visitors by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Conduct regular and random patrols throughout the retail location, including sales areas, entrances, exits, receiving areas, parking areas, and perimeter.
• Monitor for unusual activity, assist with access control, and report observed policy violations, hazards, or suspicious conditions to site leadership and appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established site procedures.
• Help to deter theft, trespassing, and other unauthorized activity through a professional, visible presence and timely reporting.

Skills

Customer service

Patrol

Access control

Emergency response

Incident reporting

Education

High school diploma or equivalent

Tools

Access control systems

Job description

Allied Universal is seeking an enthusiastic Security Officer for a full-time unarmed patrol at a retail location in Austin, TX. You will provide outstanding customer service, deter theft, and maintain a visible, professional presence to keep shoppers and staff safe.

Requirements include being 18+ (21+ for armed roles where applicable) and a high school diploma; background check and drug screening are required where permitted by law. Driving positions require a valid license.