Retail Security Officer

Garda World Security; Seattle (WA); On-site; USD 43,000 - 46,500; Full time

Job summary

GardaWorld Security Services is hiring a Concierge Security Officer in Seattle. You will focus on welcoming visitors, verifying identities, and guiding people while maintaining a secure environment.

The role emphasizes exceptional customer service across office towers, hotels, and shopping centers with meaningful interactions. The schedule and wage reflect full-time coverage on multiple shifts, with benefits and career growth opportunities.

Qualifications

• High school diploma or GED required.
• Excellent customer service and communication skills.
• Authorized to work in the U.S. and valid driver's license required.

Responsibilities

• Provide welcoming, identify visitors, and guide them as needed.
• Control access and monitor people entering/exiting.
• Perform routine patrols to identify risks and report issues.
• Inspect security equipment and request maintenance when needed.
• Respond to incidents, provide first aid, and coordinate with emergency teams.
• Answer questions in person or by phone and document interactions.
• Write incident reports and communicate security concerns to management.
• Ensure safety and protection of people and property.

Skills

Customer service

Communication

People skills

Attention to detail

Education

High School Diploma or GED

Job description

GardaWorld Security Services is Now Hiring a Concierge Security Officer!

Ready to suit up as a Security Guard in a Concierge post?

What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage with others reassures and inspires confidence.

As a Security Officer – Concierge, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers, etc.

What’s in it for you:

• Site Location: Northgate, Washington
• Schedule: Thursday-Monday 6am-2pm (40 hours a week / full time)
• Competitive hourly wage of $21.50 (DailyPay is available for GardaWorld employees!)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities of a Concierge Security Guard

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Qualifications for Concierge Security Guard

• Authorized to work in the U.S.
• Provide documentation of High School Diploma or GED
• Pass an extensive screening process
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• Security, Military, Law Enforcement experience – even better!
• Must have a valid state driver's license
• Must have a clean motor vehicle report
• Must be at least 21 years of age or older.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment