Retail Salesperson

Steinway & Sons; Hinsdale (IL); On-site; USD 80,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) contribution

Paid holidays

Job summary

Steinway & Sons in Hinsdale, Illinois seeks an experienced piano showroom salesperson with a proactive sales approach and a passion for the arts. The role emphasizes business development, lead generation, and relationship-building with clients and influencers in the Chicago market.

Ideal candidates have piano sales experience, strong communication skills, and the ability to manage leads using a CRM. This is a commission-based role with uncapped earnings potential and a robust benefits package.

Qualifications

• Bachelor's degree in piano sales or equivalent experience in music sales.
• Min. 2 years experience within music/piano sales in a commission-based environment.
• Outstanding business development and sales management skills.
• Superior communication, planning, and organizational skills.

Responsibilities

• Achieve personal sales goals and support store in achieving goals
• Develop sales strategy and forecasts for customer/base
• Develop and cultivate customer leads and relationships
• Implement a sales referral outreach program for key influencers (piano technicians, real estate agents, designers, piano teachers)
• Coordinate all piano technical needs after sale follow up (tuning, etc.) and in store as needed
• Use the CRM system to manage and follow up with leads
• Support all in store and regional promotional events (generating and cultivating sales)
• Resolve customer issues in a timely manner

Skills

Proactive sales

Business development

Lead generation

Relationship building

CRM management

Education

Bachelor's degree in piano sales

Tools

CRM system

MS Word

Outlook

Excel

Job description

Overview

Steinway & Sons is currently seeking experienced sales talent with a passion for luxury and a love of the arts for our company-owned showroom in Hinsdale, Illinois in the Chicago market.

Position Summary

The right candidate has a proven track record in a proactive approach to sales, with past experience in business development, lead generating activities and generating sales prospects. The candidate must have an outgoing and engaging personality who can engage and build relationships with clients on many different levels. While the ability to play piano is not a requirement for the job, it is highly preferred; musical and tonal understanding is required as our clients often seek guidance and recommendations during instrument selections. In addition to focusing on showroom sales, a large part of this job will involve outreach and business development.

Main Responsibilities

• Achieve personal sales goals and support store in achieving goals
• Develop sales strategy and forecasts for customer/client base
• Develop and cultivate customer leads and relationships
• Implement a sales referral outreach program for key influencers (i.e. piano technicians, real estate agents, designers, piano teachers, etc.)
• Coordinate all piano technical needs after sale follow up (tuning, etc.) and in store as needed
• Use the CRM system to manage and follow up with leads
• Support all in store and regional promotional events (generating and cultivating sales)
• Resolve customer issues in a timely manner

These are commission-based sales roles with average annualized earnings of $80,000-130,000 for successful employees, with uncapped earnings potential. Hired employees will receive a semi-monthly draw, sales commission for units sold and other performance-based bonuses and are eligible to participate in robust benefits package on first day including medical, dental, vision, FSAs, generous 401k contribution, paid holidays, vacation and sick leave, professional development, and more.

Qualifications

• Bachelor’s degree and experience in piano sales required.
• Min. 2 years experience within music/piano sales in a commission-based environment
• Outstanding business development and sales management skills
• Superior communication, planning, and organizational skills
• Basic knowledge of MS Word, Outlook and Excel
• Highly motivated, results-oriented self-starter with excellent problem solving skills and the ability to work independently and drive new business
• Note: Candidates must be able to lift 20-50 lbs. and be able to stand and/or walk for extended periods of time