Retail Salesperson

Steinway & Sons; New York (NY); On-site; USD 80,000 - 130,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Paid holidays

Vacation

Sick leave

Professional development

Job summary

Steinway & Sons seeks experienced sales professionals for our US flagship Steinway Hall in Midtown Manhattan. The role focuses on showroom sales as well as outbound business development, with an emphasis on proactive lead generation and relationship building with clients across multiple levels.

Ideal candidates have a proven background in piano sales, strong communication skills, and the ability to manage referrals and CRM-backed outreach.

Qualifications

• Bachelor's degree and experience in piano sales required.
• Proven track record in a proactive sales approach and business development.
• Ability to engage and build relationships with clients at multiple levels.

Responsibilities

• Achieve personal sales goals and support store in achieving goals.
• Develop sales strategy and forecasts for customer/base.
• Develop and cultivate customer leads and relationships.
• Implement a sales referral outreach program for key influencers.
• Coordinate piano technical needs post-sale and in-store as needed.
• Use CRM to manage and follow up with leads.
• Support in-store and regional promotional events.
• Resolve customer issues in a timely manner.

Skills

Piano sales

Business development

Sales management

Client relations

Lead generation

Education

Bachelor's degree

Tools

MS Word

Outlook

Excel

Job description

Position Summary

Steinway & Sons is currently seeking experienced sales talent with a passion for luxury and a love of the arts, for our US flagship showroom, Steinway Hall, based in the heart of Midtown Manhattan.

Description

Steinway & Sons is currently seeking experienced sales talent with a passion for luxury and a love of the arts, for our US flagship showroom, Steinway Hall, based in the heart of Midtown Manhattan. The right candidate has a proven track record in a proactive approach to sales, with past experience in business development, lead generating activities and generating sales prospects. The candidate must have an outgoing and engaging personality who can engage and build relationships with clients on many different levels. While the ability to play piano is not a requirement for the job, it is highly preferred; musical and tonal understanding is required as our clients often seek guidance and recommendations during instrument selections. In addition to focusing on showroom sales, a large part of this job will involve outreach and business development.

Main Responsibilities

• Achieve personal sales goals and support store in achieving goals
• Develop sales strategy and forecasts for customer/client base
• Develop and cultivate customer leads and relationships
• Implement a sales referral outreach program for key influencers (i.e. piano technicians, real estate agents, designers, piano teachers, etc.)
• Coordinate all piano technical needs after sale follow up (tuning, etc.) and in store as needed
• Use the CRM system to manage and follow up with leads
• Support all in store and regional promotional events (generating and cultivating sales)
• Resolve customer issues in a timely manner

These are commission-based sales roles with average annualized earnings of $80,000-130,000 for successful employees, with uncapped earnings potential. Hired employees will receive a semi-monthly draw, sales commission for units sold and other performance-based bonuses and are eligible to participate in robust benefits package on first day including medical, dental, vision, FSAs, generous 401k contribution, paid holidays, vacation and sick leave, professional development, and more.

Requirements

Qualifications, education and experience:

• Bachelor's degree and experience in piano sales required.
• Min. 2 years experience within music/piano sales in a commission-based environment
• Outstanding business development and sales management skills
• Superior communication, planning, and organizational skills
• Basic knowledge of MS Word, Outlook and Excel
• Highly motivated, results-oriented self-starter with excellent problem solving skills and the ability to work independently and drive new business
• Note: Candidates must be able to lift 20-50 lbs. and be able to stand and/or walk for extended periods of time