Retail Sales Technician

Asurion; Milwaukee (WI); Sur place; USD 20 000 - 29 000; Plein temps

Avantages offerts par ce poste

Starting pay 17.85 USD/hr

Unlimited sales incentives

Health insurance

Paid training

Résumé du poste

Asurion is hiring a Retail Sales Technician for the Milwaukee area. You’ll greet customers, translate their needs into tech solutions, and upsell Asurion’s products while promoting a welcoming, human-centered store experience. Training is provided to build confidence with devices and services.

This role blends retail, tech support, and customer service to help customers feel supported and informed. The team emphasizes collaboration and meeting sales goals.

Qualifications

• Previous experience in customer service or retail sales - at least 1 year.
• Natural ability to connect with customers and make them feel heard and valued.
• Basic knowledge of electronic devices is a plus, not required.

Responsabilités

• Welcome customers at the store and provide personalized, human-centric service.
• Use Serve, Solve, Sell technique and upsell Asurion's products & services to meet sales goals.
• Assist with tech repair tasks, diagnostics, troubleshooting and repairs as needed.
• Support store operations and collaborate with the team to meet business needs.
• Balance retail, tech and sales responsibilities with strong multitasking.

Connaissances

Customer service experience

Communication skills

Multitasking

Teamwork

Description du poste

Milwaukee, WI

$17.85/hr + unlimited sales bonus potential

Retail Sales Technician at uBreakiFix - the job that introduces techies to the world of customer service. We're hiring individuals whose people skills go toe-to-toe with their technical know-how and want to get paid for it. You should know - this isn't your average retail or sales job. This is the job where your knack for fidgeting with gadgets, and ability to connect with people take your career in tech to the next level.

What's in it for you:

• Starting Pay: $17.85 per hour + earn unlimited sales incentives. (Real-life - employees earn on average $531/month additional)
• Benefits that take care of you: A comprehensive benefits package including health insurance, retirement plans, and employee discounts.
• Tech-out at a higher-level. No formal tech experience? No problem. We provide high-quality paid training that'll have you feeling like a tech wizard in no time
• At uBreakiFix, we offer resources, training, and opportunities to elevate your career and support your personal and professional goals.

What's expected of you:

• You will be the welcoming face at our uBreakiFix store, providing personalized and human-centric experiences to our customers.
• Utilize your communication skills to enrich the customer experience while leveraging our Serve, Solve, Sell technique and upsell Asurion's products & services. You'll be working towards achievable sales goals.
• Dive into tech repair tasks with enthusiasm, learning specifics as you go to assist with diagnostics, troubleshooting and repairing customer electronic devices.
• Support the dynamic needs of a retail store environment as a team player and support the surrounding market based on business needs.
• Your multitasking abilities will help you navigate the intersection of retail, tech, and sales seamlessly.

To be successful at uBreakiFix, you'll bring:

• Previous experience in customer service or retail sales - at least 1 year.
• A natural ability to connect with customers, making them feel heard, valued, and cared for.
• A basic knowledge of electronic devices (nice to have, not required).
• Flexibility to work retail store hours and the ability to multitask easily.

Get to know us:

At Asurion, we're all about making tech less scary and more useful. We started with cellphone insurance-remember when losing your phone was the worst? Now, we handle everything from tablets to video doorbells. With loads of experts and a top-notch supply chain, we've helped millions. Whether it's setup, fixes, or replacements, we've got your tech covered. #INDSTORES