Part Time Retail Sales Repair Expert

Asurion; Wilmington (DE); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Unlimited sales bonus potential

Employee discounts

Paid training to grow sales skills

Job summary

Asurion operates a part-time uBreakiFix retail location focused on connecting tech-savvy customers with human-centric service and practical tech solutions. You’ll be the friendly face helping customers while learning repair basics and supporting store operations.

The role emphasizes selling Asurion products, delivering great service, and growing sales skills through hands-on training and ongoing coaching within a collaborative team.

Qualifications

• 1 year of customer service or retail sales experience preferred.
• Strong communication to connect with customers and understand their needs.
• Willingness to work part-time including weekends and holidays.
• Basic knowledge of electronic devices is a plus, not required.

Responsibilities

• Greet customers and deliver personalized, human-centric service.
• Apply the Serve, Solve, Sell approach to recommend and upsell Asurion products and services.
• Assist with device troubleshooting and basic repairs as needed.
• Balance front-of-house interactions with back-of-house tech and inventory tasks.
• Support a fast-paced retail environment as a collaborative team player.
• Multitask across customer service, sales, and technology.

Skills

Customer service

Retail sales

Communication skills

Technical aptitude

Job description

Part-Time Retail Sales Technician

[17.85] + unlimited sales bonus potential

Part-Time Retail Sales Technician at uBreakiFix – the job that introduces techies to the world of customer service. We’re hiring individuals whose people skills go toe-to-toe with their technical know-how and want to get paid for it. You should know – this isn’t your average part-time retail or sales job. This is the job where your curiosity about gadgets and your ability to connect with people make a real impact, even with a flexible schedule.

At uBreakiFix, we create an environment where part-time work still comes with meaningful impact, learning opportunities, and a clear path forward if you want it.

What’s in it for you:

• Starting pay: $17.86 per hour + earn uncapped sales and repair incentives (Real-life, part-time employees earn on average $197/month in incentives)
• Benefits that take care of you: Including unlimited monthly bonuses for great sales, employee discounts, and ongoing training to grow your sales skills and confidence.
• Tech-out at a higher level: No formal repair experience? No problem. We provide high-quality paid training that’ll have you feeling like a tech wizard in no time
• Development: We offer resources, training, and opportunities to elevate your career and support your personal and professional goals.

What’s expected of you:

• Be the welcoming face of our uBreakiFix store, delivering personalized, human-centric customer experiences.
• Use your communication skills to enrich each interaction while applying our Serve, Solve, Sell technique to recommend and upsell Asurion products and services.
• Learn and assist with device troubleshooting, diagnostics, and basic repairs as needed.
• Balance front-of-house customer interactions with back-of-house tech and inventory tasks.
• Support the fast-paced needs of a retail environment as a collaborative team player.
• Multitask confidently across customer service, sales, and technology.

To be successful at uBreakiFix, you’ll bring:

• Previous experience in customer service or retail sales – at least 1 year.
• A natural ability to connect with customers, making them feel heard, valued, and cared for.
• A basic knowledge of electronic devices (nice to have, not required).
• Flexibility to work part-time retail schedule, including weekends and holidays.
• Comfort juggling sales conversations, customer support, and hand-on tech work.

Get to know us:

At Asurion, we're all about making tech less scary and more useful. We started with cellphone insurance. Remember when losing your phone was the worst? Now, we handle everything from tablets to video doorbells. With loads of experts and a top-notch supply chain, we’ve helped millions. Whether it's setup, fixes, or replacements, we’ve got your tech covered. #INDSTORES