Retail Sales Supervisor: Lead & Elevate Customer Experience

Bob's Discount Furniture; Columbia (SC); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Match

Tuition Reimbursement

Employee Discount

Career Growth

Job summary

Bob's Discount Furniture is seeking a Retail Sales Supervisor to lead a dynamic showroom team in Columbia, SC. You will coach and develop sales associates, drive customer engagement, and execute the sales strategy with integrity and high standards.

In this role you will mentor staff, monitor performance, and ensure showroom readiness while delivering a great customer experience in our fast-paced, value-driven environment.

Qualifications

• Proven leadership experience in a customer-focused retail environment.
• Strong communication and coaching abilities.
• Experience managing commission-based or performance-driven sales teams.

Responsibilities

• Lead and develop a high-performing sales team in the showroom.
• Coach for exceptional customer experience and product knowledge.
• Execute sales strategies and drive results while maintaining Bob’s Way values.

Skills

Team Leadership

Sales Coaching

Communication

Critical Thinking

Performance Management

Showroom Operations

Team Huddles

Customer Engagement

Sales Strategy

Job description

Bob's Discount Furniture is seeking a Retail Sales Supervisor to lead a dynamic showroom team in Columbia, SC. You will coach and develop sales associates, drive customer engagement, and execute the sales strategy with integrity and high standards.

In this role you will mentor staff, monitor performance, and ensure showroom readiness while delivering a great customer experience in our fast-paced, value-driven environment.