Retail Sales Supervisor & Customer Experience Coach

Staples; Dover (DE); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid time off

Weekly pay

Career development

Associate discounts

Retail employee discounts

Company match 401(k)

Dental and vision insurance

Job summary

Staples in Dover, DE is seeking Retail Sales Supervisors to champion customer engagement and oversee the front-of-store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions.

Hiring immediately. Flexible part time hours or full-time (depending on the store's needs), generous paid time off, weekly pay and career development program.

Qualifications

• Able to work a flexible schedule based on the store's needs.
• 1+ year experience selling retail products or services.
• Must be able to engage with customers and understand their needs.
• Effective communication skills, organization, and adaptability.
• Experience coaching a team or supervising others.
• Ability to work in a high-paced environment and manage conflict.
• Ability to lift/move materials 10-50 pounds, climb ladders, stand and walk.

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Own weekly sales and merchandising activities.
• Perform Floor Leader role, directing the team to deliver a great customer experience.
• Champion company initiatives and be flexible to perform other duties as assigned.
• Remain available and support an engaging environment.
• Complete daily merchandising and sales tasks within the store.
• Assist with completing and delegating operational tasks with the GM.
• Peer coach team on behaviors to win, deliver great customer service and results.
• Be flexible to perform other duties as assigned.

Skills

Customer engagement

Sales experience

Team coaching

Communication skills

Organization

Adaptability

Physical lifting

Job description

Staples in Dover, DE is seeking Retail Sales Supervisors to champion customer engagement and oversee the front-of-store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions.

Hiring immediately. Flexible part time hours or full-time (depending on the store's needs), generous paid time off, weekly pay and career development program.