Retail Sales Supervisor (Barnstable, MA)

Staples, Inc.; Barnstable (MA); On-site; USD 42,000 - 60,000; Part time

Benefits offered by this job

Flexible part-time or full-time hours

Paid time off

Weekly pay

Career development program

Associate discounts

401(k) plan with company match

Dental and vision insurance

Other benefits

Job summary

Staples, Inc. in Barnstable, MA is seeking Retail Sales Supervisors to champion customer engagement and oversee front-of-store operations, focusing on increasing sales, conversions and service while guiding the store team.

The role includes coaching peers, managing weekly merchandising, directing floor operations, and supporting company initiatives. Flexible scheduling with part-time or full-time options and comprehensive benefits are offered.

Qualifications

• Flexible schedule based on store needs.
• At least 1 year of retail product or service experience.
• Strong customer engagement and needs discovery.
• Strong communication and organization; adaptable to priorities.
• Experience coaching or supervising a team.
• Ability to work in a high-paced, sometimes stressful environment.
• Ability to manage conflict professionally.
• Honesty and integrity with customer and business information.

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Deliver an exceptional store experience with consultative selling and total solutions to every customer.
• Own weekly sales and merchandising activities.
• Direct the team as Floor Leader to ensure a great customer experience across all store areas.
• Support company initiatives, adapt to changes, and perform other duties as assigned.
• Maintain an engaging environment and stay available for customers and team.

Skills

Flexible schedule

Retail sales experience

Customer engagement

Communication skills

Team coaching

Collaboration under pressure

Conflict management

Integrity

Job description

Retail Sales Supervisors champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions. Hiring immediately.

Get great perks.

• Flexible part time hours or full-time (depending on the store’s needs), generous paid time off, weekly pay and career development program

• Associate discounts on in-store and online merchandise, services and warranty plans

• Discounts at hundreds of retailers, restaurants and more

• 401(k) plan with a company match

• Dental and vision insurance, full-time eligible for medical coverage

• And many more benefits

• Compensation based on qualifications and experience

Provide peer coaching and support to the store team to drive customer service, sales, and conversion.

• Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer

• Own weekly sales and merchandising activities

• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store

• Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned

• Remain available and always support an engaging environment

• Complete daily tasks for merchandising and sales opportunities within the store

• Assist with completing and delegating operational tasks in partnership with the GM

• Peer coach team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback

• Be flexible to perform other duties as assigned

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs

• 1+ year experience selling retail products or services

• Must be able to and want to engage with customers and understand their needs

• Effective communication skills, organization, and adaptive to changing business priorities

• Experience coaching a team and/or supervising others

• Ability to work cooperatively in a high paced and sometimes stressful environment

• Manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.