Retail Sales Supervisor

Staples; Leesburg (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Flexible part-time or full-time hours

Generous paid time off

Weekly pay

Career development program

Associate discounts

401(k) plan with company match

Dental and vision insurance

Dental insurance

Vision insurance

Medical coverage

Job summary

A leading retail company is seeking a Retail Sales Supervisor in Leesburg, Virginia. The role involves championing customer engagement, overseeing store operations, and providing coaching to the team. Applicants should have experience in retail sales and strong communication skills. Flexibility in scheduling is required. Compensation and benefits are competitive, including paid time off and discount programs.

Qualifications

• 1+ year of experience selling retail products or services.
• Ability to work a flexible schedule based on store's needs.
• Must engage with customers to understand their needs.
• Effective communication skills, organization, and adaptability to changing priorities.
• Experience coaching a team and/or supervising others.
• Ability to work cooperatively in a high paced environment.
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously.

Responsibilities

• Provide coaching and support to the store team to drive customer service.
• Focus on providing an exceptional store experience and consultative selling.
• Own weekly sales and merchandising activities.
• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store.
• Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned.
• Remain available and always support an engaging environment.
• Complete daily tasks for merchandising and sales opportunities within the store.
• Assist with completing and delegating operational tasks in partnership with the GM.
• Peer coach team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback.

Skills

Customer engagement

Effective communication skills

Team coaching and supervision

Adaptability to changing business priorities

Communication

High pace environment

Conflict management

Integrity

Physical stamina

Job description

Retail Sales Supervisors champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions. Hiring immediately.

Get great perks, including:

• Flexible part time hours or full-time (depending on the store’s needs), generous paid time off, weekly pay and career development program
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance, full-time eligible for medical coverage
• And many more benefits
• Compensation based on qualifications and experience

Responsibilities:

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion
• Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer
• Own weekly sales and merchandising activities
• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store
• Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned
• Remain available and always support an engaging environment
• Complete daily tasks for merchandising and sales opportunities within the store
• Assist with completing and delegating operational tasks in partnership with the GM
• Peer coach team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback

Essential Skills And Experience

• Able to work a flexible schedule based on the store’s needs
• 1+ year experience selling retail products or services
• Must be able to and want to engage with customers and understand their needs
• Effective communication skills, organization, and adaptive to changing business priorities
• Experience coaching a team and/or supervising others
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail Office Equipment