Retail Sales Supervisor

Staples Stores; Fairhaven (MA); On-site; USD 53,000 - 89,000; Full time

Job summary

Staples Stores is seeking a Retail Sales Supervisor to enhance customer engagement and manage front of store operations. This role involves leading a team focused on driving sales and service excellence, offering flexible hours, significant perks, and opportunities for growth in a supportive environment.

Benefits

Generous paid time off

Weekly pay

401(k) plan with company match

Dental and vision insurance

Associate discounts on products

Flexible part-time or full-time hours

Career development program

Qualifications

• 1+ year experience selling retail products or services.
• Ability to engage with customers and understand their needs.
• Experience coaching a team and/or supervising others.

Responsibilities

• Oversee store operations and focus on increasing sales.
• Provide peer coaching to drive customer service and sales.
• Ensure a great customer experience and manage tasks effectively.

Skills

Effective communication skills

Customer engagement

Coaching

Conflict management

Team supervision

Job description

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Retail Sales Supervisors champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Flexible part time hours or full-time (depending on the store’s needs), generous paid time off, weekly pay and career development program
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance, full-time eligible for medical coverage
• And many more benefits
• Compensation based on qualifications and experience
  
  

Provide peer coaching and support to the store team to drive customer service, sales, and conversion.

• Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer
• Own weekly sales and merchandising activities
• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store
• Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned
• Remain available and always support an engaging environment
• Complete daily tasks for merchandising and sales opportunities within the store
• Assist with completing and delegating operational tasks in partnership with the GM
• Peer coach team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback
• Be flexible to perform other duties as assigned
  
  

Essential Skills And Experience

• Able to work a flexible schedule based on the store’s needs
• 1+ year experience selling retail products or services
• Must be able to and want to engage with customers and understand their needs
• Effective communication skills, organization, and adaptive to changing business priorities
• Experience coaching a team and/or supervising others
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
  
  

Staples does not sponsor applicants for work visas for this position.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail Office Equipment

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