Retail Sales Supervision

PIONEER BANK; Saint James (MN); Vor Ort; USD 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Life insurance

Disability insurance

401(k) with employer match

Dependent Care FSA

Vision insurance

PTO

Holidays

Sick time

Paid family leave

Zusammenfassung

Pioneer Bank is seeking a Retail Sales Supervisor to lead scheduling for tellers and personal bankers in the St. James and Madelia branches. This full-time role includes coaching, training, and developing staff to ensure excellent customer service and adherence to banking procedures.

The position requires strong leadership, banking know-how, and a commitment to growth. Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m. Pioneer Bank is an equal opportunity employer.

Qualifikationen

• Banking experience in transactional services or retail sales.
• Previous supervisory experience preferred; however, we are willing to develop the right individual with strong leadership potential.
• Commitment to continued learning and professional growth.
• Genuine passion for serving others and creating exceptional customer experiences.
• Ability to maintain a high level of confidentiality and professionalism.
• Exceptional communication and interpersonal skills.
• Strong business acumen, organization, and problem-solving abilities.

Aufgaben

• Lead and coordinate scheduling for tellers and bankers in St. James and Madelia.
• Oversee retail operations to ensure consistency and service quality.
• Develop understanding of banking programs and processes; guide team.
• Provide hands-on training, coaching, and development.
• Identify opportunities for employee growth and support performance.
• Organize coaching around retail sales and customer service.
• Foster a collaborative environment focused on customer service.

Kenntnisse

People management

Leadership

Retail banking

Customer service

Communication

Jobbeschreibung

Job Details:

Job Location: Pioneer Bank St James - St James, MN 56081, Position Type: Full Time, Salary Range: $60,000.00 - $80,000.00 Salary, Retail Sales Supervision - St. James and Madelia Branches

Take the next step in your banking career with Pioneer Bank!

Key Responsibilities:

• Lead, supervise, and coordinate scheduling for Tellers, Personal Bankers, Deposit Account Specialists, and Universal Bankers in St. James and Madelia.


• Oversee retail operational processes and procedures to promote consistency, accuracy, and exceptional service.


• Develop a strong understanding of retail banking programs, products, and transaction-processing procedures and provide guidance to team members.


• Work alongside retail employees to provide hands-on training, coaching, and development.


• Identify opportunities for employee growth and provide ongoing support to strengthen knowledge, confidence, and performance.


• Organize and lead coaching efforts around the retail sales and customer service process.


• Foster a positive, collaborative environment focused on teamwork, professional growth, and serving our customers.

Qualifications:

• Banking industry experience with a background in transactional services and/or retail sales.


• Previous people-management or supervisory experience preferred; however, we are willing to develop the right individual with strong leadership potential.


• A commitment to continued learning and professional growth.


• A genuine passion for serving others and creating exceptional customer experiences.


• Ability to maintain a high level of confidentiality and professionalism.


• Exceptional communication and interpersonal skills.


• Strong business acumen, organization, and problem-solving abilities.

Benefits Included in This Opportunity:

• 100% employer-paid health and dental insurance premiums for employees


• Employer HSA contribution available


• Life insurance and long-term disability insurance


• 401(k) with employer match


• Dependent Care Flexible Spending Account


• Vision insurance


• Community Impact Time Off


• Generous PTO package


• Paid holidays


• Minnesota Earned Sick and Safe Time


• Minnesota Paid Family and Medical Leave

Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m.

If you’re ready to grow as a leader while helping others succeed, we’d love to have you join our Pioneer Bank team!

Pioneer Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy (including childbirth, lactation, and related medical conditions), mental or physical disability, veteran status, or any other classification protected by applicable federal, state, or local law.