Retail Sales & Stockroom Support Specialist

Tapestry (Coach/Kate Spade); Cypress (TX); On-site; USD 29,000 - 38,000; Full time

Job summary

Kate Spade New York, part of the Tapestry family, is seeking a Sales Support Associate to help keep a customer-ready store by managing deliveries, maintaining stock accuracy, and supporting daily floor replenishment and operational standards.

The role requires a team-oriented mindset, strong communication, and an elevated personal style, with flexibility for nights, weekends, and peak periods to ensure superb client service.

Qualifications

• Retail service experience; passion for retail and the service industry.
• Excellent client service and communication skills; ability to maneuver the sales floor and engage multiple customers.
• Strong communication and an elevated sense of personal style.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• Ability to work in a fast-paced environment.
• Strong English language proficiency. (for EU)

Responsibilities

• Manage and process inbound deliveries promptly; monitor and prioritize daily workload.
• Organize and maintain accessibility of merchandise in stockroom and selling floor.
• Maintain knowledge of stock levels, unit counts, and sales performance.
• Support floor moves and ensure selling floor is consistently stocked throughout the day.
• Execute price changes and markdowns as required.
• Maintain cleanliness and organization standards across selling floor, stockroom, and offsite/warehouse.
• Audit compliance and work toward achieving shrinkage goals.

Skills

Retail experience

Client service

Communication

English proficiency

Social media awareness

Omni/virtual selling

Fast-paced environment

Job description

Kate Spade New York, part of the Tapestry family, is seeking a Sales Support Associate to help keep a customer-ready store by managing deliveries, maintaining stock accuracy, and supporting daily floor replenishment and operational standards.

The role requires a team-oriented mindset, strong communication, and an elevated personal style, with flexibility for nights, weekends, and peak periods to ensure superb client service.