Retail Sales Support Specialist

Tapestry (Coach/Kate Spade); Merrimack (NH); On-site; USD 18,000 - 25,000; Full time

Job summary

Kate Spade New York in Merrimack is seeking a Sales Support Associate to keep a store organized and customer-ready by managing deliveries, stock levels, and daily floor replenishment. You will help maintain stockroom accuracy and support floor operations to ensure a welcoming shopping experience.

The role requires a retail mindset, strong communication, and the ability to multi-task in a fast-paced environment, including lifting up to 25 lbs and working flexible hours, nights and weekends.

Qualifications

• Previous retail service experience; passion for retail.
• Excellent client service and communication skills.
• Ability to work in a fast-paced environment.
• Strong English language proficiency.

Responsibilities

• Manage and process inbound deliveries promptly; monitor and prioritize daily workload.
• Organize and maintain accessibility of merchandise in stockroom and selling floor.
• Maintain knowledge of stock levels, unit counts, and sales performance.
• Support floor moves and ensure selling floor is consistently stocked throughout the day.
• Execute price changes and markdowns as required.
• Maintain cleanliness and organization standards across selling floor, stockroom, and offsite/warehouse.

Skills

Retail experience

Customer service

Communication skills

English proficiency

Job description

Kate Spade New York in Merrimack is seeking a Sales Support Associate to keep a store organized and customer-ready by managing deliveries, stock levels, and daily floor replenishment. You will help maintain stockroom accuracy and support floor operations to ensure a welcoming shopping experience.

The role requires a retail mindset, strong communication, and the ability to multi-task in a fast-paced environment, including lifting up to 25 lbs and working flexible hours, nights and weekends.