Retail Sales Support Pro III

Tapestry, Inc.; Pottstown (Montgomery County); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Kate Spade New York is seeking a Sales Support Associate to ensure an organized, customer-ready store by managing deliveries, stock, and daily floor replenishment. You will contribute to operational standards and maintain inventory accuracy while delivering top-tier service.

As part of the Tapestry family, you will engage with customers, support price changes, and help maintain a welcoming, fashionable selling environment across shifts, including evenings and weekends.

Qualifications

• Previous retail service experience; passion for retail and the service industry.
• Excellent client service and communication skills; ability to engage multiple customers.
• Strong communication and an elevated sense of personal style.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• Ability to work in a fast-paced environment.
• Strong English language proficiency. (for EU)

Responsibilities

• Manage and process inbound deliveries promptly; monitor and prioritize daily workload.
• Organize and maintain accessibility of merchandise in stockroom and selling floor.
• Maintain knowledge of stock levels, unit counts, and sales performance.
• Support floor moves and ensure selling floor is consistently stocked throughout the day.
• Execute price changes and markdowns as required.
• Maintain cleanliness and organization standards across selling floor, stockroom, and offsite/warehouse.
• Audit compliance and work toward achieving shrinkage goals.

Skills

Retail experience

Customer service

Communication

Team collaboration

English proficiency

Job description

Kate Spade New York is seeking a Sales Support Associate to ensure an organized, customer-ready store by managing deliveries, stock, and daily floor replenishment. You will contribute to operational standards and maintain inventory accuracy while delivering top-tier service.

As part of the Tapestry family, you will engage with customers, support price changes, and help maintain a welcoming, fashionable selling environment across shifts, including evenings and weekends.