Retail Operations Specialist

Tapestry (Coach/Kate Spade); Cabazon (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Kate Spade New York is seeking a Sales Support Associate to help maintain an organized, customer-ready store by managing deliveries, stock, floor replenishment, and operational standards.

You will handle inbound deliveries, keep stockroom and selling floor accessible, monitor stock levels, support floor moves, and assist with price changes, while delivering excellent client service in a fast-paced environment.

Qualifications

• Previous retail service experience; passion for retail and the service industry.
• Excellent client service and communication skills; ability to maneuver the sales floor and engage multiple customers.
• Strong communication and an elevated sense of personal style.

Responsibilities

• Manage and process inbound deliveries promptly; monitor and prioritize daily workload.
• Organize and maintain accessibility of merchandise in stockroom and selling floor.
• Maintain knowledge of stock levels, unit counts, and sales performance.
• Support floor moves and ensure selling floor is consistently stocked throughout the day.
• Execute price changes and markdowns as required.
• Maintain cleanliness and organization standards across selling floor, stockroom, and offsite/warehouse.
• Audit compliance and work toward achieving shrinkage goals.

Skills

Teamwork

Communication

Multitasking

Customer service

Job description

Kate Spade New York is seeking a Sales Support Associate to help maintain an organized, customer-ready store by managing deliveries, stock, floor replenishment, and operational standards.

You will handle inbound deliveries, keep stockroom and selling floor accessible, monitor stock levels, support floor moves, and assist with price changes, while delivering excellent client service in a fast-paced environment.