Retail Sales Specialist – Full-Time; Newbury

Winston Flowers; Boston (MA); Sur place; USD 42 000 - 52 000; Plein temps

Avantages offerts par ce poste

Free on-site parking

Paid time off

Medical, dental and vision insurance

Company-paid life and long term/disab.

Short term disability

Pre-tax commuter and dependent care

401(k) with company match

Health savings account

Employee discount

Résumé du poste

Winston Flowers in Boston seeks a dedicated retail associate to deliver exceptional customer service, drive sales, and help maintain a welcoming store environment. You will assist clients with florals and accessories, build client relationships, and participate in daily store setup.

Weekend and holiday availability is required, with potential for extended hours during peak periods. We offer comprehensive benefits, on-site parking, and a supportive team dedicated to a premium shopping experience

Qualifications

• Previous experience in luxury hospitality, design and/or retail industries is preferred
• Professional or personal experience in floriculture, horticulture, and/or design is desired but not required
• Proven ability to efficiently and professionally meet client needs
• Strong interpersonal skills, coupled with a high level of enthusiasm and self-motivation
• Ability to prioritize and manage time effectively

Responsabilités

• Provide outstanding customer service and contribute to sales volume growth in retail shop; resolve customer questions and concerns in The Winston Way
• Assist clients with floral, plant, specialty container, and accessory selection; prep and design floral and plant product based on skill and experience level
• Take an active role in maintaining and developing existing and new client relationships, including following up as needed to ensure complete satisfaction
• Participate in daily set up and break down of store
• Contribute to the consistent maintenance and refreshment of product merchandising

Connaissances

Customer service

Sales experience

Interpersonal skills

Time management

Description du poste

Description

For over 80 years, the dedicated team at Winston Flowers has been committed to fostering excellence in everything we do. Today, our family-owned company has a worldwide online presence, two state-of-the-art design studios-60,000 square feet in Boston and 12,000 square feet in New York City - retail shops throughout the Greater Boston area and in Greenwich, Connecticut. Each and every person on our team works in pursuit of a singular goal: to take care of our clients' precious moments as if they were our own.

Job Responsibilities

• Provide outstanding customer service and contribute to sales volume growth in retail shop; resolve customer questions and concerns in The Winston Way
• Assist clients with floral, plant, specialty container, and accessory selection; prep and design floral and plant product based on skill and experience level
• Take an active role in maintaining and developing existing and new client relationships, including following up as needed to ensure complete satisfaction
• Participate in daily set up and break down of store
• Contribute to the consistent maintenance and refreshment of product merchandising

Requirements

Candidate Attributes

• Previous experience in luxury hospitality, design and/or retail industries is preferred
• Professional or personal experience in floriculture, horticulture, and/or design is desired but not required
• Proven ability to efficiently and professionally meet client needs
• Strong interpersonal skills, coupled with a high level of enthusiasm and self-motivation
• Ability to prioritize and manage time effectively

Other

• Flexible work schedule required including weekend and holiday availability
• Peak business periods may require extended work days and work weeks
• Ability to lift and move product weighing up to 30 pounds

Winston Flowers' benefits are comprehensive and include competitive compensation, free on-site parking, paid time off, medical, dental and vision insurance, company-paid life and long term disability insurance, short term disability, pre-tax commuter and dependent care accounts; 401(k) and health savings account, both with company match, and a generous employee discount.