Luxury Floral Sales & Design Specialist

Winston Flowers; Boston (MA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Free on-site parking

Paid time off

Medical, dental and vision insurance

Company-paid life and long term/disab.

Short term disability

Pre-tax commuter and dependent care

401(k) with company match

Health savings account

Employee discount

Job summary

Winston Flowers in Boston seeks a dedicated retail associate to deliver exceptional customer service, drive sales, and help maintain a welcoming store environment. You will assist clients with florals and accessories, build client relationships, and participate in daily store setup.

Weekend and holiday availability is required, with potential for extended hours during peak periods. We offer comprehensive benefits, on-site parking, and a supportive team dedicated to a premium shopping experience

Qualifications

• Previous experience in luxury hospitality, design and/or retail industries is preferred
• Professional or personal experience in floriculture, horticulture, and/or design is desired but not required
• Proven ability to efficiently and professionally meet client needs
• Strong interpersonal skills, coupled with a high level of enthusiasm and self-motivation
• Ability to prioritize and manage time effectively

Responsibilities

• Provide outstanding customer service and contribute to sales volume growth in retail shop; resolve customer questions and concerns in The Winston Way
• Assist clients with floral, plant, specialty container, and accessory selection; prep and design floral and plant product based on skill and experience level
• Take an active role in maintaining and developing existing and new client relationships, including following up as needed to ensure complete satisfaction
• Participate in daily set up and break down of store
• Contribute to the consistent maintenance and refreshment of product merchandising

Skills

Customer service

Sales experience

Interpersonal skills

Time management

Job description

Winston Flowers in Boston seeks a dedicated retail associate to deliver exceptional customer service, drive sales, and help maintain a welcoming store environment. You will assist clients with florals and accessories, build client relationships, and participate in daily store setup.

Weekend and holiday availability is required, with potential for extended hours during peak periods. We offer comprehensive benefits, on-site parking, and a supportive team dedicated to a premium shopping experience