Retail Sales Specialist - Customer-First

Morgan-Memorial-Goodwill-Industries,-Inc; Quincy (MA); On-site; USD 32,000 - 40,000; Full time

Job summary

Morgan Memorial Goodwill Industries, Inc. in Quincy, MA is seeking a friendly, customer-focused team member for a retail sales associate role. You will handle cash transactions, assist customers, maintain store appearance, and help with stocking.

This position requires strong communication and the ability to work in a busy retail environment. Responsibilities include accurate cash handling, pricing recommendations to store leadership, loss prevention awareness, and providing product information

Qualifications

• High School graduate/GED or equivalent work experience preferred.
• Must be able to speak and understand English.
• Ability to work with a diverse staff, customer base, and individuals with disabilities is essential.
• Ability to determine when to direct a problem situation to a supervisor required.
• Satisfactory results of all required background checks.

Responsibilities

• Processes customer sales quickly and accurately on the cash register.
• Processes cash transactions and customer checks, charges and store credits, and accurately balances register drawer.
• Provides customer service by knowing inventory, sale information, store policies and procedures, and other related information.
• Keeps merchandise neat and organized by appropriately distributing stock and pulling stock when necessary.
• Assesses merchandise and makes pricing recommendations to the Store Manager or Assistant Store Manager.
• Maintains an orderly store appearance by vacuuming, sweeping, dusting, washing mirrors, doors and windows, and keeping register area clean.
• Ensures loss prevention by monitoring dressing rooms and observing customers.
• Answers the store telephone.
• May perform other duties as assigned.

Skills

Customer service

Cash handling

English proficiency

Education

High School Diploma or GED

Job description

Morgan Memorial Goodwill Industries, Inc. in Quincy, MA is seeking a friendly, customer-focused team member for a retail sales associate role. You will handle cash transactions, assist customers, maintain store appearance, and help with stocking.

This position requires strong communication and the ability to work in a busy retail environment. Responsibilities include accurate cash handling, pricing recommendations to store leadership, loss prevention awareness, and providing product information