Retail Sales & Customer Experience Associate

Goodwill Northern New England; Rockland (ME); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical Insurance

Flex Spending

Vision and Dental

Job summary

Goodwill Northern New England is seeking a friendly Sales Associate at our Rockland, Maine location. The role focuses on front-of-house duties, including greeting customers and running the register, while helping to maintain a clean, organized store environment.

The position supports excellent customer service and teamwork, with responsibilities such as stocking, merchandising, fitting room support, and ensuring accurate cash handling. A positive attitude and schedule flexibility are essential.

Qualifications

• Friendly, positive attitude to maintain a positive work environment.
• Mathematical and literacy skills to support job duties.
• Ability to work a flexible schedule including evenings, weekends and holidays.
• Criminal background check that meets agency standards.
• Ability to exert up to 50 lbs. of force occasionally, up to 30 lbs. frequently, and up to 10 lbs. constantly to move objects.

Responsibilities

• Provides a best in class customer experience.
• Scanning books for processing.
• General housekeeping and store appearance.
• Cashiering, ensuring accurate tenders and a balanced cash drawer.
• Pulling and merchandising inventory according to the sales floor plan.
• Attending to fitting rooms.

Skills

Customer service

Cashiering

Merchandising

Teamwork

Education

High school diploma or equivalent

Job description

Goodwill Northern New England is seeking a friendly Sales Associate at our Rockland, Maine location. The role focuses on front-of-house duties, including greeting customers and running the register, while helping to maintain a clean, organized store environment.

The position supports excellent customer service and teamwork, with responsibilities such as stocking, merchandising, fitting room support, and ensuring accurate cash handling. A positive attitude and schedule flexibility are essential.