Customer-Driven Retail Sales Associate

Morgan Memorial Goodwill Industries, Inc.; Chicopee, Northern (MA, KY); Hybrid; USD 30,000 - 36,000; Full time

Job summary

Morgan Memorial Goodwill Industries, Inc. seeks a frontline team member to provide high-quality customer service through efficient sales and effective merchandising in a clean, friendly retail environment.

The role requires English proficiency, ability to work with diverse staff and customers, and adherence to store policies. Regular interaction with customers and cash handling duties are core aspects of the job.

Qualifications

• High School graduate/GED or equivalent work experience preferred.
• Must be able to speak and understand English.
• Ability to work with a diverse staff, customer base, and individuals with disabilities is essential.
• Ability to determine when to direct a problem situation to a supervisor required.
• Satisfactory results of all required background checks.

Responsibilities

• Process customer sales quickly and accurately on the cash register.
• Process cash transactions and customer checks, charges and store credits, and balance register drawer.
• Provide customer service by knowing inventory, sale information, store policies and procedures.
• Keep merchandise neat and organized by distributing stock and pulling stock when necessary.
• Maintain an orderly store appearance by cleaning and tidying areas and fixtures.
• Assist with pricing decisions and communicate with Store Manager or Assistant Manager.

Skills

Customer service

Cash handling

Stock merchandising

English proficiency

Teamwork

Education

High School diploma or GED

Tools

POS system

Job description

Morgan Memorial Goodwill Industries, Inc. seeks a frontline team member to provide high-quality customer service through efficient sales and effective merchandising in a clean, friendly retail environment.

The role requires English proficiency, ability to work with diverse staff and customers, and adherence to store policies. Regular interaction with customers and cash handling duties are core aspects of the job.