Sales Associate - Chicopee

Morgan Memorial Goodwill Industries, Inc.; Chicopee, Northern (MA, KY); Hybrid; USD 30,000 - 36,000; Full time

Job summary

Morgan Memorial Goodwill Industries, Inc. seeks a frontline team member to provide high-quality customer service through efficient sales and effective merchandising in a clean, friendly retail environment.

The role requires English proficiency, ability to work with diverse staff and customers, and adherence to store policies. Regular interaction with customers and cash handling duties are core aspects of the job.

Qualifications

• High School graduate/GED or equivalent work experience preferred.
• Must be able to speak and understand English.
• Ability to work with a diverse staff, customer base, and individuals with disabilities is essential.
• Ability to determine when to direct a problem situation to a supervisor required.
• Satisfactory results of all required background checks.

Responsibilities

• Process customer sales quickly and accurately on the cash register.
• Process cash transactions and customer checks, charges and store credits, and balance register drawer.
• Provide customer service by knowing inventory, sale information, store policies and procedures.
• Keep merchandise neat and organized by distributing stock and pulling stock when necessary.
• Maintain an orderly store appearance by cleaning and tidying areas and fixtures.
• Assist with pricing decisions and communicate with Store Manager or Assistant Manager.

Skills

Customer service

Cash handling

Stock merchandising

English proficiency

Teamwork

Education

High School diploma or GED

Tools

POS system

Job description

1604 Memorial Dr, Chicopee, MA 01020, USA

Job Description

Posted Tuesday, August 11, 2026 at 4:00 AM

Morgan Memorial Goodwill Industries' mission is to help individuals with barriers to self-sufficiency to achieve independence and dignity through work. Not charity, but a chance.

SUMMARY:

This position is responsible for providing high-quality service to customers through efficient sales and effective merchandising in a pleasant and clean retail environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Processes customer sales quickly and accurately on the cash register.
• Processes cash transactions and customer checks, charges and store credits, and accurately balances register drawer.
• Provides customer service by knowing inventory, sale information, store policies and procedures, and other related information.
• Keeps merchandise neat and organized by appropriately distributing stock and pulling stock when necessary.
• Assesses merchandise and makes pricing recommendations to the Store Manager or Assistant Store Manager.
• Maintains an orderly store appearance by vacuuming, sweeping, dusting, washing mirrors, doors and windows, and keeping register area clean.
• Ensures loss prevention by monitoring dressing rooms and observing customers.
• Answers the store telephone.
• May perform other duties as assigned.

QUALIFICATION REQUIREMENTS:

• High School graduate/GED or equivalent work experience preferred
• Must be able to speak and understand English.
• Ability to work with a diverse staff, customer base, and individuals with disabilities is essential.
• Ability to determine when to direct a problem situation to a supervisor required.
• Satisfactory results of all required background checks.

PHYSICAL DEMANDS:

The physical demands that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle or feel objects, and talk and hear.
• The employee is frequently required to move racks, bins and stock, and must lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include depth perception, peripheral vision, the ability to distinguish basic colors and the ability to adjust vision to bring objects into focus.
• Position requires standing for long periods of time.

WORK ENVIRONMENT:

The work environment an employee is exposed to while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The position is located in a normal retail store environment.
• The noise level is typically moderate.
• The incumbent is frequently exposed to dust in the store environment.

AMERICANS WITH DISABILITIES ACT

Morgan Memorial Goodwill Industries, Inc. complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means that we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

1604 Memorial Dr, Chicopee, MA 01020, USA