Retail Sales Specialist

Charter Communications; Grand Island (NE); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Free and discounted internet

Free and discounted TV

Free and discounted mobile services

Job summary

Charter Communications is seeking a Retail Sales Specialist in Grand Island, Nebraska. In this role, you will be the face of the company, connecting with customers to promote and sell our portfolio of products and services. You will enhance the customer experience and ensure a clean, welcoming store atmosphere.

The position offers a flexible schedule, with a base pay of $18 per hour, and you can earn up to $22.05 per hour through commissions and incentives. Benefits include free and discounted internet, TV, and mobile services.

Qualifications

• Must have a High School Diploma or equivalent.
• Proficiency in cash handling and accurate payment transactions.
• Ability to read, write, and understand English effectively.

Responsibilities

• Promote and sell Spectrum products and services.
• Enhance customer experience while meeting sales goals.
• Build positive customer relationships.

Skills

Proficiency in cash handling

Basic math skills

Effective communication

Interpersonal skills

Ability to manage multiple tasks

Education

High School Diploma or equivalent

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Earn $18.00 per hour base pay, with potential to earn $22.05 per hour through commission and incentives. Enjoy perks such as free and discounted internet, TV, and mobile, and a pathway to a long, rewarding career with us.

Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you will be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

What Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions, and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution, and participation in training programs.

Working Conditions

• This role requires a flexible schedule, regular attendance, physical demands such as lifting up to 35 pounds, prolonged standing, and adherence to Spectrum's dress code in a moderately noisy retail environment.

Required Qualifications

Education

• High School Diploma or equivalent.

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms, and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English, and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone, and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail, and problem-solving skills.

Preferred Qualifications

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

Benefits

We offer a comprehensive pay and benefits package that rewards employees for their contributions to our success and supports all aspects of their well‑being at every stage of life.

Equal Opportunity Employer Statement

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. We are committed to creating a workforce that reflects the customers and communities we serve.