Retail Sales & Shipping Specialist

The UPS Store 7171; New York (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

A leading retail shipping company in New York is seeking a Retail Sales Associate to provide outstanding customer service and assist customers with shipping and product inquiries. The ideal candidate should have previous retail experience, strong computer skills, and the ability to manage multiple tasks effectively. A high school diploma or GED is required. This role involves operating various equipment and ensuring a clean and organized workspace, contributing to a positive customer experience.

Qualifications

• Retail sales experience is preferred.
• Candidates should possess strong computer and internet skills.
• Candidates must have good verbal and written communication skills.

Responsibilities

• Deliver outstanding customer service to walk-in customers and telephone inquiries.
• Practice good listening skills.
• Take ownership of the customer's shipping needs.
• Learn all product and service offerings.
• Maintain a clean and organized working environment.

Skills

Retail/customer service experience

Good communication and people skills

Strong computer skills, including Microsoft Office and Adobe Suites

Outstanding phone skills

Excellent packing skills

Education

High school diploma or GED

Job description

A leading retail shipping company in New York is seeking a Retail Sales Associate to provide outstanding customer service and assist customers with shipping and product inquiries. The ideal candidate should have previous retail experience, strong computer skills, and the ability to manage multiple tasks effectively. A high school diploma or GED is required. This role involves operating various equipment and ensuring a clean and organized workspace, contributing to a positive customer experience.