Retail Sales & Service Associate — Flexible Schedule & Commission

Nordstrom, Inc.; Lancaster (Lancaster County); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Merchandise Discount

401k

PTO accruals

Job summary

Nordstrom Rack is hiring team members to deliver a fast-paced, welcoming shopping experience. Roles span Sales, Customer Service, Stock, and Fulfillment across retail floors, stockrooms, and backrooms. Expect movement, teamwork, and a commitment to helping customers find great deals.

Flexibility is key as associates work across departments, maintain clean floors, operate POS systems, and promote Nordstrom Rewards. Physical duties include lifting and stocking merchandise as needed.

Responsibilities

• Maintain a clean, clutter-free sales floor and stockrooms while assisting customers
• Assist customers at checkout across in-store, online and mobile platforms
• Provide fitting room support and guide customers to the floor
• Keep stockrooms organized and ensure merchandise is correctly ticketed
• Demonstrate knowledge of store technologies and adhere to standards
• Promote Nordstrom Rewards program
• Receive, unload, and stock merchandise; fulfill customer orders
• Prepare and ship customer orders following packing standards
• Use inventory systems to scan and process shipments
• Support backroom organization, events, markdowns and fixtures

Job description

Nordstrom Rack is hiring team members to deliver a fast-paced, welcoming shopping experience. Roles span Sales, Customer Service, Stock, and Fulfillment across retail floors, stockrooms, and backrooms. Expect movement, teamwork, and a commitment to helping customers find great deals.

Flexibility is key as associates work across departments, maintain clean floors, operate POS systems, and promote Nordstrom Rewards. Physical duties include lifting and stocking merchandise as needed.