Seasonal Retail Customer Service - Flexible Shifts & Discount

Nordstrom, Inc.; El Paso (TX); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. is seeking a Nordstrom Rack team member in a fast-paced, high-energy environment. You will move, collaborate with teammates, ensure quick and easy customer experiences, and help keep the store clean and organized.

Roles span Customer Service and Stock Support/Fulfillment with daily duties across sales floors and backrooms. Responsibilities include assisting customers at checkout, maintaining a clean, organized sales floor, processing orders, and supporting stockrooms.

Qualifications

• Clear, effective communication with strong interpersonal skills.
• Accountability, initiative and a high level of ownership.
• Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment.
• The ability to work a flexible schedule based on business needs.

Responsibilities

• Work with the team to ensure the salesfloor stays "runway ready", and is sized and filled in through re-merchandising and straightening throughout the day.
• Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience
• Create a smooth fitting room experience when supporting as a fitting room attendant by greeting and assisting customers and sorting and returning clothing to the floor
• Create a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor
• Keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed
• Demonstrate expertise in all technologies used in the store environment
• Adhere to all operational, merchandise and asset protection standards
• Promote initiatives like our Nordstrom Rewards program
• Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
• Fulfill customer orders in a timely manner following quality standards
• Prepare and ship customer's orders following quality, packing and shipping standards
• Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes
• Assist in maintaining clean and organized selling floors and stockrooms
• Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures

Skills

Communication

Teamwork

Flexible schedule

Customer service

Tools

POS systems

Job description

Nordstrom, Inc. is seeking a Nordstrom Rack team member in a fast-paced, high-energy environment. You will move, collaborate with teammates, ensure quick and easy customer experiences, and help keep the store clean and organized.

Roles span Customer Service and Stock Support/Fulfillment with daily duties across sales floors and backrooms. Responsibilities include assisting customers at checkout, maintaining a clean, organized sales floor, processing orders, and supporting stockrooms.