Customer Service & Stock Specialist - Flexible Schedule

Nordstrom, Inc.; Chattanooga (TN); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical/Vision, Dental

Retirement

Paid Time Off

Merchandise Discount

Job summary

Nordstrom Rack is hiring team members for Sales, Customer Service, Stock, and Fulfillment in a fast-paced store environment. You will keep the salesfloor runway ready, assist customers at the register across multiple platforms, and support stockrooms with accurate ticketing and organization.

Roles emphasize teamwork, flexibility, and a high level of ownership. Training includes using store technologies and promoting Nordstrom Rewards. Benefits and a competitive hourly pay range are offered.

Qualifications

• Clear, effective communication with strong interpersonal skills.
• Accountability, initiative and a high level of ownership.
• Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment.
• Ability to work a flexible schedule based on business needs.
• Physical requirements: frequent movement and lifting as part of the role.

Responsibilities

• Work with the team to ensure the salesfloor stays runway ready, and is sized and filled in through re-merchandising and straightening throughout the day.
• Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), operating a POS system and handling bulky items.
• Create a smooth fitting room experience by greeting customers and sorting and returning clothing to the floor.
• Maintain a clean, clutter-free customer experience by sorting and returning clothing to the salesfloor.
• Keep stockrooms organized and ensure merchandise is checked in and accurately ticketed.
• Demonstrate expertise in technologies used in the store environment.
• Adhere to operational, merchandise and asset protection standards.
• Promote Nordstrom Rewards program.

Skills

Communication

Interpersonal skills

Organizational skills

Flexibility

Ownership

Job description

Nordstrom Rack is hiring team members for Sales, Customer Service, Stock, and Fulfillment in a fast-paced store environment. You will keep the salesfloor runway ready, assist customers at the register across multiple platforms, and support stockrooms with accurate ticketing and organization.

Roles emphasize teamwork, flexibility, and a high level of ownership. Training includes using store technologies and promoting Nordstrom Rewards. Benefits and a competitive hourly pay range are offered.