Retail Sales Representative

Griffin Greenhouse Supplies Inc; Joliet (IL); Hybrid; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Paid Time Off (PTO)

Job summary

Griffin Greenhouse Supplies Inc. in Joliet, IL is seeking a Retail Sales Representative to build relationships with lawn and garden customers, promote products, and grow sales through in-person and remote support.

You will travel regionally, provide product guidance via phone, email, and in-person interactions, and work with the sales team to ensure accurate delivery estimates and timely order processing.

This role offers a competitive salary with commissions and a strong benefits package.

Qualifications

• 2–3 years of sales experience, preferably in lawn and garden or retail.
• Strong communication and negotiation skills.
• Proficiency with CRM systems and order processing.
• Detail-oriented with strong organizational abilities.

Responsibilities

• Travel regularly within the designated region to build relationships.
• Provide product guidance via phone, email, and in-person interactions.
• Enter orders and maintain up-to-date records for tracking.
• Analyze market feedback and report insights to management.

Skills

Sales experience

CRM proficiency

Communication skills

Relationship building

Education

High school diploma

Business degree (preferred)

Tools

CRM systems

Order processing

Job description

Join the Griffin Team: Retail Sales Representative OpportunityAre you passionate about sales? Do you enjoy building lasting relationships with customers while helping them find the perfect products for their needs? We have the opportunity for you!We are seeking a driven and enthusiastic Retail Sales Representative to join our team. This position will primarily focus on promoting and selling a wide range of Lawn and Garden supplies, with a blend of fieldwork responsibilities and home office duties. You will play a crucial role in representing our brand to customers, ensuring excellent service and creating solutions for their needs. This is an exciting opportunity for someone who thrives in a customer-facing role and is eager to make an impact in the industry.Why Work for Us?You'll join a passionate, collaborative team that truly values your ideas and contributions. We believe in creating an environment where your input drives success. This is a competitive salary structure with an additional commission based on performance. With us, you’ll have the opportunity to develop your career through ongoing training and growth, empowering you to reach your full potential.What You’ll Do:Regular travel within your designated region to build relationships with both existing and potential customers. This ensures consistent market presence and personalized service. Provide expert guidance to clients via phone, email, and in-person interactions. Be a trusted resource by answering inquiries, explaining product benefits, and showcasing the latest offerings using samples and catalogs.Effectively present products, highlighting their features, advantages, and the value they bring to customers. Tailor sales presentations to meet specific needs and encourage purchasing decisions.Provide customers with accurate delivery estimates, ensuring timely and reliable service. Enter customer orders into the system and maintain clear, up-to-date records for tracking and fulfillment.Track business transactions, customer feedback, and market insights, compiling reports to share with the team and management. Ensure a detailed overview of customer accounts, sales trends, and performance.Work closely with internal teams, including sales managers.Submit travel expenses accurately and on time for reimbursement on a biweekly basis, ensuring transparency and organization.Assist in product deliveries as needed, ensuring that customer expectations are exceeded, and satisfaction is maintained.Maintain confidentiality on internal communications and proprietary information. Engage in ongoing communication with management to align with company goals.Qualifications:High school diploma required; a degree in Business is a plus.2-3 years in sales, ideally in the lawn and garden industry.Strong communication, negotiation, and organizational skills. Proficiency with CRM systems and order processing.Your detail-oriented, with strong analytical skills and understanding.You’re a pro at building relationships and can manage multiple tasks while keeping everything organized and running smoothly.You’ve got excellent communication skills and thrived in a team setting where collaboration is key.What We Offer:Medical, dental, and vision insurance coverage starting on the first of the month following 30 days of employment.Company-paid short-term and long-term disability, as well as life insurancePaid Time Off (PTO) including floating holidays, sick/personal days, and vacation time401(k) plan with a 25% company match up to 6%Company Profit Sharing PlanWe offer a summer perk that supports work–life balance: eligible staff may be eligible for “50/50 Fridays” for occasional early release.Employees receive 8 hours of paid volunteer time each yearTuition reimbursement programChristmas holiday bonusAnd many more valuable benefits!OUR COMMITMENT TO YOUAt Griffin, we are committed to fair and equal treatment of all employees and future applicants. We believe that diversity fosters innovation and collaboration, making us a stronger organization. We hold ourselves accountable for maintaining a workplace free from discrimination and expect our employees to treat one another with respect. Together, we work towards a workplace where every voice is valued, every perspective is embraced, and every opportunity is accessible.Our commitment extends to all aspects of employment, from recruitment to advancement, ensuring a fair and equitable environment for all team members. We recruit, hire, promote, transfer, and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, status as a covered veteran or any other protected classification under law.Griffin is EOE, ADA and E-Verify compliant.The salary for this role will be determined based on various factors, including your skills, qualifications, experience, and location. The salary range for this position is between $55,000 and $65,000 plus commission and may be adjusted in the future. In addition, this position is eligible for comprehensive benefits, including health, disability, life, dental, vision, and retirement plans...