Retail Sales Pro—Uncapped Commission & Day-One Benefits

Comcast; Troy (MI); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Day-One benefits

401K Savings Plan

Job summary

Comcast Xfinity store is hiring a Retail Sales Associate to engage customers, demonstrate features, and deliver outstanding service in a fast-paced environment.

You will work to meet sales targets, interpret and explain bills, and promote Comcast/Xfinity products with enthusiasm and professionalism. The role requires flexibility for evenings, weekends, and holidays, and physical ability to lift boxes and move around the store.

Qualifications

• High School Diploma or equivalent
• Flexibility to work evenings, weekends and holidays as needed
• Regular, consistent, and punctual attendance
• Ability to carry and/or lift 25-pound boxes and move around the store

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers' everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Customer-Focused

Workplace Organization

Persuasion

Technical Knowledge

Teamwork

Self Motivation

Communication

Resilience

Critical Thinking

Problem Solving

Professional Integrity

Education

High School Diploma / GED

Job description

Comcast Xfinity store is hiring a Retail Sales Associate to engage customers, demonstrate features, and deliver outstanding service in a fast-paced environment.

You will work to meet sales targets, interpret and explain bills, and promote Comcast/Xfinity products with enthusiasm and professionalism. The role requires flexibility for evenings, weekends, and holidays, and physical ability to lift boxes and move around the store.