Retail Sales Pro - Tech & Service with Commission

Charter Communications; Parma (OH); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Free internet

Discounted TV & mobile services

Career growth opportunities

Job summary

Charter Communications, operating as Spectrum, is seeking a Retail Sales Specialist to promote and sell our products and services to customers at store locations. You’ll be the face of the brand, driving sales while delivering exceptional customer care and upholding store standards.

The role emphasizes meeting sales targets, learning Spectrum products, and maintaining a welcoming in-store environment with a professional demeanor.

Qualifications

• High School Diploma or equivalent.
• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.

Responsibilities

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Job description

Charter Communications, operating as Spectrum, is seeking a Retail Sales Specialist to promote and sell our products and services to customers at store locations. You’ll be the face of the brand, driving sales while delivering exceptional customer care and upholding store standards.

The role emphasizes meeting sales targets, learning Spectrum products, and maintaining a welcoming in-store environment with a professional demeanor.