Retail Sales Specialist — Commission & Perks (Tech & Services)

Charter Communications; Carlsbad (CA); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Free internet

Discounted TV service

Discounted mobile service

Job summary

Charter Communications is seeking a Retail Sales Specialist to promote Spectrum products to existing and new customers in a store environment. You will drive sales, deliver excellent customer care, and help shape a welcoming, informative shopping experience.

The role emphasizes building relationships, achieving sales goals, and maintaining up-to-date knowledge of products, pricing, and promotions while adhering to store standards.

Qualifications

• High School Diploma or equivalent required.
• 1–5 years of sales/customer service experience preferred.
• 1–3 years of telecommunications/wireless experience preferred.

Responsibilities

• Enhance the customer experience while meeting sales, service, and operational goals.
• Identify sales opportunities and educate customers on Spectrum products.
• Maintain knowledge of Spectrum products, pricing, promotions and visual standards.
• Deliver a clean retail experience and adhere to policies.

Skills

Cash handling

Tech proficiency

Math skills

English communication

Interpersonal skills

Customer service

Sales goals

Team environment

Education

High School Diploma or equivalent

Tools

POS System

Job description

Charter Communications is seeking a Retail Sales Specialist to promote Spectrum products to existing and new customers in a store environment. You will drive sales, deliver excellent customer care, and help shape a welcoming, informative shopping experience.

The role emphasizes building relationships, achieving sales goals, and maintaining up-to-date knowledge of products, pricing, and promotions while adhering to store standards.