Retail Sales Pro - Commission & Customer Impact

Charter Communications; Heath (OH); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Free internet access

Discounted TV

Discounted mobile plans

Job summary

Charter Communications, operating as Spectrum, seeks a Retail Sales Specialist to promote and sell our products to customers in a store setting. You will be the face of our brand, helping customers understand Spectrum Internet, TV, Mobile and Voice offerings.

The role emphasizes delivering a welcoming store experience, achieving sales goals, and maintaining product knowledge in a fast-paced team environment. A strong customer-service mindset is essential.

Qualifications

• High School Diploma or equivalent.
• Excellent cash handling and payment accuracy.
• Comfort with personal technology and mobile devices.
• Strong English reading/writing and communication skills.
• Experience in sales/customer service preferred.

Responsibilities

• Promote and sell Spectrum products and services to existing and new customers.
• Deliver excellent customer care and enhance the customer experience.
• Meet sales, service, and operational goals.
• Maintain knowledge of Spectrum products, pricing, promotions and visual standards.
• Build positive customer relationships and overcome objections while communicating value.

Skills

Cash handling

Tech proficiency

Basic math

English literacy

Multi-tasking

Communication

Team player

Customer service

Education

High School Diploma or equivalent

Tools

POS systems

Mobile devices

Computer applications

Job description

Charter Communications, operating as Spectrum, seeks a Retail Sales Specialist to promote and sell our products to customers in a store setting. You will be the face of our brand, helping customers understand Spectrum Internet, TV, Mobile and Voice offerings.

The role emphasizes delivering a welcoming store experience, achieving sales goals, and maintaining product knowledge in a fast-paced team environment. A strong customer-service mindset is essential.