Retail Sales Pro — Commission-Eligible & Tech-Savvy

Charter Communications; Irvine (CA); On-site; USD 36,000 - 59,000; Full time

Job summary

Charter Communications, operating as Spectrum, is hiring a Retail Sales Specialist to promote and sell our product portfolio and deliver exceptional customer care at the store level.

You will identify sales opportunities, educate customers on offerings, and help achieve store goals while maintaining knowledge of pricing, promotions, and standards. A high school diploma is required, with 1–5 years of sales/customer service experience preferred.

Qualifications

• High School Diploma or equivalent required.
• Experience in sales/customer service preferred (1–5 years).
• Proficiency with mobile devices and basic computer applications required.

Responsibilities

• Enhance the customer experience while meeting sales, service, and operational goals.
• Identify sales opportunities and educate customers on Spectrum products.
• Build relationships through active listening and effective communication.
• Maintain knowledge of Spectrum products, pricing, promotions and visual standards.
• Create a welcoming store atmosphere with clean retail experience and policy adherence.
• Participate in training programs and adapt to a fast-paced team environment.

Skills

Cash handling

Mobile devices

Video platforms

Computer applications

Basic math

English language

Prioritization

Sales experience

Interpersonal skills

Communication

Education

High School Diploma or equivalent

Job description

Charter Communications, operating as Spectrum, is hiring a Retail Sales Specialist to promote and sell our product portfolio and deliver exceptional customer care at the store level.

You will identify sales opportunities, educate customers on offerings, and help achieve store goals while maintaining knowledge of pricing, promotions, and standards. A high school diploma is required, with 1–5 years of sales/customer service experience preferred.