Retail Sales Pro: Tech & Connectivity Perks

Spectrum; Holland (MI); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

Free internet

Discounted internet

Discounted mobile

Discounted TV

Job summary

Spectrum is hiring a Retail Sales Specialist in Michigan. You will be the face of our brand, promoting our Spectrum Internet, TV, Mobile and Voice services to both existing and new customers in-store.

This role emphasizes delivering exceptional customer care, meeting sales goals, and maintaining product knowledge, pricing, and visual standards. A high school diploma is required; commission opportunities enhance earnings.

Qualifications

• High School Diploma or equivalent required.
• Proficiency in cash handling and customer payment transactions.
• Strong communication and interpersonal skills in person and writing.

Responsibilities

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, listening carefully, and overcoming objections while reselling the value of Spectrum products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, and participating in training programs.

Skills

Cash handling

Technology literacy

Basic math

English proficiency

Customer service

Sales skills

Communication

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Spectrum is hiring a Retail Sales Specialist in Michigan. You will be the face of our brand, promoting our Spectrum Internet, TV, Mobile and Voice services to both existing and new customers in-store.

This role emphasizes delivering exceptional customer care, meeting sales goals, and maintaining product knowledge, pricing, and visual standards. A high school diploma is required; commission opportunities enhance earnings.