Retail Sales Pro & Key Holder

DXL Big & Tall; Raritan (NJ); On-site; USD 23,000 - 31,000; Full time

Benefits offered by this job

Quarterly bonus

401(k) Plan

Medical/Dental/Vision Plans

Life Insurance

Disability Plans

Paid Holidays

Sick/Personal Days

Vacation Time

Job summary

DXL Group, the largest specialty retailer of men's Big & Tall apparel, is seeking a Retail Sales Associate, Key Holder who focuses on delivering an unmatched guest experience while coaching team members to meet sales goals.

This role emphasizes product knowledge across a broad apparel range, including private labels and tailored clothing, with additional responsibility for developing the store's sales team and maintaining operational standards.

Qualifications

• High school diploma or equivalent (college/university degree helpful not required)
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

Skills

Customer service

Sales

Coaching

Education

High school diploma or equivalent

Job description

DXL Group, the largest specialty retailer of men's Big & Tall apparel, is seeking a Retail Sales Associate, Key Holder who focuses on delivering an unmatched guest experience while coaching team members to meet sales goals.

This role emphasizes product knowledge across a broad apparel range, including private labels and tailored clothing, with additional responsibility for developing the store's sales team and maintaining operational standards.