Retail Sales Pro - Flexible Schedule & Tech Solutions

Comcast (CC) of Willow Grove; Fredericksburg (VA); On-site; USD 26,000 - 37,000; Full time

Job summary

Comcast is seeking a proactive Retail Sales Associate to engage customers, demonstrate product features, and tailor solutions to meet individual needs in a fast-paced store environment.

You will support onboarding, resolve issues with the care team, and help maintain a polished store with strong attendance and teamwork across shifts, including nights, weekends, and overtime when required.

Qualifications

• Listening to customer needs and providing tailored solutions
• Meeting or exceeding sales targets and enhancing customer satisfaction
• Adapting to a flexible work schedule including evenings, weekends, and holidays
• Onboarding new customers to ensure they understand product usage

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience
• Listening to customer needs, providing tailored solutions that align with their preferences and requirements Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary
• Facilitating comprehensive onboarding for new customers, ensuring they understand product usage and management effectively
• Collaborating with customer care to troubleshoot and resolve issues, fostering trust and ongoing customer loyalty
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment
• Participating in team huddles and completing required training to maintain up-to-date product knowledge and sales skills
• Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
• Other duties and responsibilities as assigned.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast is seeking a proactive Retail Sales Associate to engage customers, demonstrate product features, and tailor solutions to meet individual needs in a fast-paced store environment.

You will support onboarding, resolve issues with the care team, and help maintain a polished store with strong attendance and teamwork across shifts, including nights, weekends, and overtime when required.