Retail Sales Pro: Elevate Customer Experience & Growth

The TJX Companies, Inc.; Town of Irondequoit (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Associate discount

Employee assistance program (EAP)

Smoking cessation assistance

Bereavement benefits

401(k) associate contributions

Job summary

The TJX Companies, Inc. is seeking a store associate at Marshalls in Irondequoit, NY. You will deliver an excellent customer experience, ring transactions, promote loyalty programs, maintain merchandising standards, and support store operations.

The role may involve cross-training in multiple areas to meet business needs. Requirements include strong customer service, adaptable scheduling, and the ability to work with teammates in a fast-paced environment.

Qualifications

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced environment.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Rings customer purchases/returns and counts change back according to procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and follows procedures.
• Prepares merchandise for the sales floor.
• Participates in store recovery and safety initiatives.
• Ensures cleanliness and organization of the sales floor and store.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Adaptability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is seeking a store associate at Marshalls in Irondequoit, NY. You will deliver an excellent customer experience, ring transactions, promote loyalty programs, maintain merchandising standards, and support store operations.

The role may involve cross-training in multiple areas to meet business needs. Requirements include strong customer service, adaptable scheduling, and the ability to work with teammates in a fast-paced environment.