Retail Sales Pro - Customer-Focused

Warrior Sports, Inc.; Orlando (FL); On-site; USD 19,286 - 26,174; Full time

Benefits offered by this job

Medical insurance

Dental and vision coverage

401K

Lifestyle reimbursements

Job summary

New Balance in Orlando, FL is seeking Retail Sale Associates who deliver exemplary customer service and expert product knowledge. You will greet customers, learn their needs, educate them on features, and guide transactions with confidence.

This role emphasizes teamwork, accurate cash handling, and the ability to stand for long periods while lifting items. Pay ranges from $14.00 to $19.20 per hour, with comprehensive benefits and growth opportunities in a fast-paced retail environment.

Qualifications

• Must be 18 years of age or older.
• Should be a people person with strong customer service.
• Past retail experience preferred but not necessary.
• Strong verbal communication and teamwork.
• Familiarity with cash register functions.
• Ability to quickly perform basic math and handle cash.

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model.
• Greet and make customer contact.
• Understand the customer's needs.
• Educate the customer on product features and benefits.
• Solve any customer problems/answer any questions.
• Transact the sale through suggestive selling, multiple selling, and effective closing.
• Correctly measure and fit customers with appropriate NB product.
• Inform customers about any promotions we have running.
• Keep the floor always looking its best – neat, organized, and well stocked.
• Make sure items are labeled and price marked properly.
• Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses.

Skills

Customer service

Verbal communication

Teamwork

Cash register familiarity

Basic math

Job description

New Balance in Orlando, FL is seeking Retail Sale Associates who deliver exemplary customer service and expert product knowledge. You will greet customers, learn their needs, educate them on features, and guide transactions with confidence.

This role emphasizes teamwork, accurate cash handling, and the ability to stand for long periods while lifting items. Pay ranges from $14.00 to $19.20 per hour, with comprehensive benefits and growth opportunities in a fast-paced retail environment.